發布於 2025 年 10 月 5 日
訪客用戶
Quite the experience. I was hoping for ‘cheap and cheerful’ fairly close to town. That was the case for the room and the breakfast options surpassed my expectations. We slept well and were happy to have somewhere to stay that didn’t cost an arm and a leg. After checking out we had a riotous time over a drink, reading through past reviews as we are clearly not alone in noticing the ‘Fawlty Towers-esque’ demeanour of the owner/manager. He likes to complain about guests and after a couple of chats with him we were bemused to o notice that we had inadvertently behaved incorrectly and were the subjects of gossip with new guests - while we were still in the room! I might have grey hair but my hearing is still intact. My impression is that he’s harmless enough, just lacking in some social etiquette. If you remember Basil Fawlty and take it with a grain of salt, you’ll be fine.
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每晚起價:£44
發布於 2025 年 12 月 29 日
Benny Marcus
Aura Hotel酒店位於充滿活力的Cuba街和Courtenay地方旁邊。J街區2層的房間寬敞,條件很好。
然而,我被分配在“N”座的第一個房間有濃郁的窒息氣味,缺乏窗戶,我打電話給前台要求換房間,因爲那個房間或用餐區找不到任何窗戶,只是被告知酒店的所有街區都是無窗的。當我走回前台時,我注意到一個有打開窗戶的街區。前台工作人員對我檢查其他街區不滿意,當我告訴他我敲門時也生氣鄰近街區5間空房,沒有任何反應,詢問是否也體驗到氣味。人員聲稱我看到的街區是唯一有窗戶的,被訂滿了。我回到最初的房間,但氣味依然存在,促使我歸還鑰匙並申請退款。幾乎一個小時後,我們再次與接待員檢查了房間,令人驚訝的是,氣味已經消失了。儘管有這種奇怪的遭遇,我還是選擇了換房間。我被給了另一個房間在“J”塊,雖然也缺乏窗戶,但氣味更好。當我定居後探索地板時,我發現其他幾個有窗戶的街區。
這次體驗反映出服務非常差,前台的誤導信息躲躲閃閃,前六張上傳的圖片是N塊,而後續的圖片,從鑰匙開始,展示J塊。
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每晚起價:£22