訪訪客El hotel está miy agradable por fuera pero sorpresa al llegar al front desk..,,,no me respetaron la vista al mar que hice en la reservación, no hay estacionamiento a menos de que dejes la llave que porque si se inunda tienen que sacar los autos (explicación de la recepcionista), “oiga también le comento que tenemos problemas con el internet “ total pésimo recibimiento. Pedimos que nos abrieran el estacionamiento porque traigo cosas de valor y no dejaré que un desconocido tenga acceso, (obvio no hice ésta mención) pues vaya molestia que le causó al susodicho bell boy (domingo 4 Dic por la tarde). Ya muy cansados nos recostamos un momento y otra sorpresa!!!! Las camas están para llorar 😡😡😡😡 sumamente duras y las almohadas igual. Quise hacerme un café, y la cafetera no servía…me la cambiaron. Hoy lunes bajamos al “desayuno continental “ y nos dieron agua de café y agua de naranja con 1 pieza de pan de quien sabe cuando. Dejamos todo y para salir a desayunar , otra vez ver cara del otro bell boy también muy desagradable. Habitación 204 y ya casi en 1 hora salimos. Jamás recomendaría éste hotel ni volvería a hospedarme. El personal de front desk muy amable al igual que las recamaristas.
Excelente atención por parte del personal, es cálido y no hay mucho ruido, las instalaciones son buenas, la alberca es pequeña pero hermosa, me encantó, si no alcanzas lugar en el estacionamiento, tienes opciones d ponerlo afuera, pero no pasa nada es seguro
AAlistairB554I came to this Hotel thinking that it might've been a little more upscale.It's an Older no frills Hotel that I very much grew to like along with The City of Veracruz they both to ne have a rustic charm about them.I think I was originally shown Room 102 which was a small room with I think a King Size Bed,Small Bathroom with a Shower + an Electronic Safe for valuables. However a Lady from The Front Desk was unable to fix my Electric Key Room Card no matter how many times she tried to fix it with some kind of Electronic Gizmo I think it was maybe a Code Reader so I was moved to Room 207 on The Next Floor up.The Staff at Howard Johnson there The Front Desk & Restaurant were friendly & happy to help if require any information price of a Local Bus,Ice for a Cooler etc. I can't comment about didn't eat at The restaurant as I ate my Meals off The Resort but it's there for an additional surcharge if you want Breakfast,Dinner etc they also have a Karaoke Night down in The Restaurant one or two days during The Week.I believe the General Manager was Angel who I'm glad was there because my own Espanol is pretty basic & limited so that Lady was a valuable help if I didn't have my phone with English to Spanish Translation App in me.The thing that I really like about the Hotel was the good Central Location I think it was in Boca Del Rio & the cool place to chill in The late Afternoon & Evening the Sixth Floor Roof where the Small Swimming Pool is located & the Amazing 360 Eagle Views & photos you can take of The Entire City & Seaport Bay ..truly priceless.I'd say to anyone staying at this City who wants a Cheaper Good Hotel that is in a decent Location then maybe give this a try I don't think you would be disappointed.Who knows if I ever do revisit Veracruz I would sure consider this Hotel as a Solid Choice to stay I enjoyed my 8 Day stay from Friday October 28-November 5 2022.. Hola everyone at Howard Johnson Veracruz from Vancouver BC thanks Alistair!