Останавливались в отеле второй раз. Очень приятно было, что сотрудники отеля узнали нас. Порадовали обновленные пляжные полотенца и шезлонги. Но очень расстроила сама пляжная зона. За счёт того, что соседний отель увеличил свою зону, зона нашего отеля существенно уменьшилась, и если у соседей на один зонт 2 лежака, то у нас -4. Никакой социальной дистанции. В остальном все понравилось: питание, уборка.
訪訪客用戶Check in was fast and efficient, the rooms were clean and decorated to a high standard. We had lunch by the pool which was well presented and delicious, reasonable priced for good and drinks.
訪訪客用戶Positives:
We stayed in a Bungalow Family Room which was spacious, beautifully designed, and had a lovely outdoor area. It was quiet and peaceful. Towels were changed and bins emptied daily. The hotel is perfect for families with younger children (up to about 8 years old). We went with two boys (4 and 8), and they loved it. The two slides kept them entertained, and the beach bar was excellent—always cocktails and snacks available. There were plenty of sun loungers, especially on the beach, with no need to wake up early to reserve. That made the stay very relaxing. The entertainment team was great—friendly, not pushy, and always offering activities. They were amazing with children, and the mini disco was the best we’ve seen so far, with all the staff putting their heart into it. Evening entertainment suited all ages, and we especially enjoyed the beach party.
Negatives:
While most of the staff were lovely and smiley, the reception team was disappointing (except the lady who did our check in efficiently on the evening we arrived and explained everything). On several occasions when I asked questions, they seemed abrupt and in a hurry, even when no one else was waiting. The biggest drawback was the food. It really needs improvement and is the main reason for the lower rating. Most meats were dry, with little variety. Even simple dishes like Greek salad were below standard. The buffet was very pork-heavy, which made it difficult for us on some days since we don’t usually eat pork. Desserts were the worst part, mostly inedible, just cream and jelly-like options. The wine was also very low quality.
Another issue was cleanliness of the public bathrooms, especially those near the pool. They were not well maintained, and I even saw a cockroach in one of them. Our room also had these tiny worm like snakes (apparently harmless and called ”blind snakes”) We first thought it was one that lost her way but we ended up finding one or two everyday and getting them out. We did ask someone to come and sort it out, but they told us they were harmless and didn't do anything other than getting them out.
We love the sustainability concept and appreciate that they grow their own vegetables, but unfortunately, we didn’t see this reflected in the meals. It made us wonder if it might be a bit of a waste of time and money, since the menu didn’t seem to highlight those fresh, organic fruits and vegetables.
As a whole, we felt everything about the hotel except the food was great but on this basis, we wouldn't come again.
訪訪客Fabulous beach front location. Great grounds with beach, lawn, busy pool, quiet pool - something for everyone. Food varied and tasty.
A watch out: if you are offered rooms 600+, you will be in the Residence part of the hotel - inland/have to cross a road to get there. Not all bad though as it has its own pool and bar with a lot less crowds. You will end up walking a lot though - which we didn’t mind, but others might.
Not sure why the hotel restricts a la carte restaurants to once per stay instead of once per week. It was very empty when we went. Italian food was not that much better than main restaurant so you are not massively missing out.
Store merchandise was very expensive, but not sure if this would be same across all hotels.
Staff was friendly and helpful.
Overall I would definitely recommend this hotel.
ИИрка-путешественницаОчень приятный отель, у которого есть только один недостаток, который, впрочем, можно одновременно считать и достоинством: он находится немного в стороне от ближайшего городка Мастехери. Добираться пешком в светлое время суток легко и приятно: вдоль моря ведет красивая тропа. Но вот после наступления темноту придется ехать или на такси, или идти по темноте. Тропа вдоль моря и частично проход по дороге не освещаются.
В отеле всегда вкусный и очень разнообразный завтрак ”шведский стол”. К сожалению, я многое не ем, но то, что все же ем, мне очень нравится. Есть и разные виды омлетов, много овощей, грибы, оливки, фрукты, закусочные бутербродики с помидорами и сыром (высший пилотаж!). Это из того, что я ем)) А еще - много всякой выпечки, пирожных, сосиски, ветчина... Короче, голодным никто точно не уйдет, даже я со своими ограничениями и диетами😄
Номера уютные, чистые, на ресепшн приятные, вежливые работники.
Территория красивая, бассейн огромный, как зеркало, повсюду живописные пальмы. Море рядом, пляж шикарный, закаты показывают каждый вечер по расписанию один лучше другого)
P.S. Опять больше всего про еду получилось🤣