聖多明戈马勒孔区附近住宿
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4.4/5
滿意
訪訪客用戶特意訂的這家酒店，酒店歷史悠久，地理位置也很好，這次訂的豪華大床，前台的服務很熱情，最吸引我們的還是窗外的風景，很美。酒店的服務是加分項，泳池也很加分，前台和大廳禮賓服務特別的好，是一趟特別的旅行。滿意滿意
4.3/5
滿意
訪訪客Personalized service, excellent always with the client's best interest in mind. As the elevators are small, employees would get out of the elevator and walk up or down in order to follow Covid rules.. Breakfast buffet had a huge variety which slightly changed from day to day. Dinner menu is varried and the food fresh and well prepared. Premises are clean the room I had was spacious. Pool on the roof isn't anything to write home about but it's available. I personally found that pool/bar area a little tacky and the drink low quality and expensive. The gym area is outside the building and not the best. I used to stay at another big name hotel, I will go back to the W&P for sure. It was really good value.
4.1/5
不錯
BBPMSThe experience in the restaurant and housekeeping was the best part of my experience at that hotel service was excellent they went above and beyond. However front desk, upper management horrible one of the worst experiences I’ve had in Santo Domingo, Had maintenance issues ask for assistance with these issues and they were put aside asked for upper management to help which was the manager or assistant manager at the hotel he refused to meet with me on seven locations. Had a representative of my company. Tried to meet with him and we had to wait two days and nothing. I have a whole list of problems I experience at this hotel. #1, Problem was, that front desk staff could not make decisions to keep customers happy everything had to go through the manager and the general manager. #2 I stayed at this hotel for eight days. I was celebrating buying a new business in Santa Domingo and my 60th birthday This was the second time I stayed at this hotel. #3 I asked for a management repeatedly, never had the opportunity to meet with the manager at demanding I speak with someone the general manager agreed to meet with me the last day and when she did, I spoke with her about all the problems that I had she said that she would get back with me That was June 18, 2024.. It’s now July 24 and I’m still waiting on the answer. #4 I’ve been in the hospitality industry, for 45 years as a director of engineering over several high end chain hotels I always known hotel so have been one of the best industries that it is in the world service countries in the US and outside of the US and Europe, Kuwait Iraq and Dubai and I never received any kind of treatment like this from upper management….. she never offered me a resolution to the issues that I have experienced for the entire stay. But most of all this is the part that bothered me the most doing check-in everything is in Spanish. It’s not broken down into any other language. I asked the GM, which was a young lady. Why is everything in Spanish? I don’t know how to read Spanish, but I have translators that would read it for me. She told me when she come to America United States of America. Everything is in English and that I should adjust. That is not something that you say to a customer I chose this hotel for location, convenience to my new business and for my future staff that is coming from the US. I would love for the owner of the hotel to respond or explain to me why is key members of his establishment or her establishment treating customers like this?.
4.1/5
不錯
安安德丽The breakfast was really good and delicious. The staff was very friendly just I wrote them in order to change the room but they didnt reply me so I advice they check the messages and reply timely. The bedroom with 1 queen bed was really nice. They didnt have many options for 2 twin beds altought it was clean. AC works very good. Is really well located in downtown area, there are several restaurants and bars just by walking distance.
3.9/5
訪訪客Hotel Dona Elvira was recommended to my family who planned an overnight trip to see the sights of Santo Domingo’s colonial zone. This hotel did not disappoint. Aesthetically, it’s gorgeously historic. Its common area is open-air, covered and cooled by a magnificent mango tree with a pool in the middle (I’m not sure if the pool is meant for swimming, though it is clean and clear). Our room was large, very clean, air-conditioned, and well stocked with toiletries, towels, etc. Great, filling breakfast options are included in the room rate with a supper menu offered as well (not included in the rate). I found the staff to be VERY friendly, helpful, and accommodated some small changes to one of our room reservations without hesitation. We had a light, casual conversation with the owner during which he touched on the hotel’s history. I really do wish I could have spent more time in S.D. and taken in more of this quaint little boutique gem of a hotel.
3.7/5
El Lugar es un hotel boutique finamente cuidado, limpieza excelente y el desayuno incluido por un super precio, volvere definitivamente sera mi casa en santo domingo esta cerca de la zona colonial, proximo a los museos caminando y al lado tiene una variedad de restaurantes, la zona es centrica, segura y tranquila Gracias Whito por tus servicios
3.5/5
訪訪客我通過銷售部預訂了房間,我與他打交道的人很有禮貌。我同意這裏幾個差評,,,,,,關鍵的問題,房間過時和房間和走廊潮溼的味道,(他們試圖解決的問題與地板走廊的除溼器....2.前台:他們有經驗不足的前台代理.....(看起來在這個位置沒有進行客戶服務技能培訓....3。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。但是她們使用了酒店的健身房、泳池、桑拿和便利設施。所以我想這就是前台和他們的一些工作人員缺乏服務技能的原因。把人......和當地人混在一起訪問或成爲俱樂部會員的都是med高國家級,把員工當成奴隸對待.....,所以問題的一部分在於,他們嘗試.....談論前台員工.......4.其他員工,他們認爲自己知道所有的事情.....最麻煩的是當有人是試圖用一個連理都說不通的藉口來掩蓋一個缺點....請別用bsr.5.房間:除了有潮溼的氣味,他們沒有隔熱(隔音)你可以聽到其他房間的所有事情,當我說所有的事情的時候,是Everything .....我11歲的孩子問我他們是不是在另一個房間殺了人.....6. 阿門諾和餐廳的工作人員,非常有禮貌,很愉快,儘量照顧我,可以...... 7。8樓的工作人員。他們有一個雪茄休息室,而且從大多數訪問該設施的當地人那裏可以看到更多的令人愉快的景色......8.如果你想有一個美好的睡眠,試試行政客房。一切都不一樣....順便說一下,這是非常便宜的($$$$$$WISE)酒店
3.1/5
IIndo_backpackerz親:-安全區,即使在晚上,因爲就在總統府軍區旁邊,即使在晚上10點,仍然有雜貨店開放。
早餐簡單但足夠好:烤麪包,奶酪和火腿,咖啡和煮雞蛋。
-寬敞乾淨的房間,友好的工作人員,可以重新填充飲用水。
步行500米到達殖民地的大門。
出租車站在同一條街上
- 不錯,寬敞的戶外,休息區
- 房間裏有個人冰箱
反對意見:
-從馬路/酒吧到午夜左右有點吵。
淋浴不是很熱(只是稍微暖和)。
2.8/5
訪訪客1- 我預定了我一晚的旅程,他們向我支付了64美元,說他們尊重我原來的價值,但實際上我只提前7小時,並且是否預訂了兩晚。就像你在那晚給我禮物一樣,只要尊重我價格2-El酒店是老而的3-El 互聯網是廢物,唯一能給你答案就是“通常是間歇性的,和,等再試”4-La電視老了,即將停止5-牆上的子破了,不夠6-沒有桌子7-空調無法控制8-牆是紙的,聽起來都不夠
2.7/5
這家酒店缺乏衛生和同情的,幾年前我已經訪問過他,而且完全衰落,我沒什麼建議,我再也不回,是中心酒店,普通地區很好,價格也很好,但不錯
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