Hotel Sokół has hidden regulations which do not allow children to enjoy the swimming pool after 8pm. If this were readily evident on their website, I would have chosen a different hotel. But once we had checked in it was too late. This didn't ruin our weekend, but it was certainly an unpleasant way we were treated. Had we known in advance, we could have made alternate choices or at least could have been prepared. The spa manager was unconcerned with our experience as hotel guests, and despite staying in the luxury suite, we were not given any such VIP consideration. Hotels are part of the SERVICE industry, yet that doesn't seem to be a part of the culture at this venue. Otherwise, the food is good and the rooms are comfortable.
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