蒙太奇拉古納海灘飯店(Montage Laguna Beach)

I super enjoyed my stay at the beautiful Montage Laguna Beach. The staff was friendly, courteous, kind, and helpful. The property is absolutely gorgeous. The room was beautiful with an ocean view and a breathtaking sunset. I received a complementary bottle of Champagne and all my requests were fulfilled as desired. I enjoyed their restaurants and the wonderful spa experience, and I am looking forward to coming back. Lovely, gorgeous property. Well done!

The accommodations were over the top! The whole stay was very enjoyable and service was top notch. I arrived in on an early flight and my room was even ready for check in, and by the way, I did not request an early check in. I definitely will stay here again.

5 star hotel with 1 star service and treatment if you aren’t the right stereotype or ethnicity. From disgusted awkward looks and side eyes and being asked several times by even the same people during my stay if I was actually a guest and stopped my family and I to verify our cards / names & room number. Pool service didn’t care to serve us but one time and they never even brought our drinks!!! I was embarrassed and so frustrated day 1 at that pool we gave up and went inside to the room .. Day 2 we decide to go the beach and ask the boys for towels and chairs for my wife and daughter and the short response we got from Ashton was “ This is for guest on the montage only “ my reply “ right that’s us “ well we need to verify you are a guest… funny thing is him and his boys VERIFIED MY FAMILY AND I THE DAY BEFORE and no this was not the only time we were asked if we were guest it was a few other times.. food was okay / room was okay but my family and I felt like we were not treated fairly and will take our money elsewhere next time and never return. I’ve been treated better at 2-3 star hotels for a fraction of the costs.