摩納哥蒙特卡洛祕境大飯店(Hotel Hermitage Monte-Carlo)

The main hotel is impressive (although difficult to navigate) but the rooms are a little tired and there are stains on carpets, bathroom tiles and bed linen.

Nice location, and a prestigious time-honored hotel. The historic splendor is a bit fading, though. What is slightly substandard is the bathroom amenities. The only more serious disappointment was the quality of the breakfast buffet - fairly mediocre. On the positive side, the personnel was, without exception, top.

I enjoyed my stay. The hotel was beautiful. My room had a view of the harbor from both balconies. I want to thank Marcel at the front desk for giving me a tour of the property when I checked in. The restaurant Pavyllion was amazing. The only improvement that can be made is the bathrooms need a little renovation/upgrade. Housekeeping was the best, discreet and quiet. No commotion in the hallway, which is excellent.

We weren't sure where to stay in Monaco as we had never been to the area, but after looking into options and reading the great reviews we opted for Hotel Hermitage. We could not have been more pleased. The hotel is absolutely stunning - with its breathtaking architecture and opulent decor. Our room was spacious, comfortable, elegant, and remarkably quiet. The bathroom was beautiful, clean, and well-appointed. The lovely patio was a wonderful place to relax on chaise lounges. The location is perfect as we were steps away from the famous Monte Carlo ******, tons of shopping and eating options, and the beautiful marina with all of the yachts. I used the spa, which was quite busy but beautiful and modern. We also ate at the Michelin-starred restaurant Pavyllon and had one of the best meals we have had in recent years with perhaps the best views we have ever had at a restaurant. I highly recommend the hotel!

Very helpful staff like Alicia at the front desk and a person with eyeglasses at the bell captain desk across from the registration desk (did not get the name). Both went above and beyond and all were polite. The front doormen were not always helpful when we asked for a cab or missed the shuttle- it wasn’t their problem. The room was nicely adorned and updated and was very clean. Cleaning staff were pleasant and meticulous. Breakfast in the room was not what was expected eg fruit platter consisted of a unripe big nectarine and a ripe kiwi, both whole on a bread plate! Overall a nice hotel, nice staff for the most part. A little conveyer belt feeling.

The worst service ever received at a five star hotel. Terrible check in experience, took room service we explicitly told them not to take. Rudest and most appalling behavior by any hotel staff I’ve ever encountered. This hotel is an absolute embarrassment. DO NOT STAY HERE. Monaco is an amazing place, but this hotel ruined the experience.

personnel irréprochable, hotel magnifique mais chambre très vieillissantes dommage

バス停やニース空港行きのバス停にも近く、***もすぐで立地はとてもいいです。 ホテルの建物もお部屋も素敵で、直通で行けるプール、ジムもガラス張りで景色が綺麗です。スパも腕前がよく多彩なメニューがあります。 こちらに宿泊してるとSBMの***への入場料オフです。 ホテルマン達のサービスやホスピタリティも素晴らしいです。 またモナコに来た際は、またこちらのホテルに泊まろうと思います。