阿特摩斯飯店(Hotel Athmos)

非常友好的接待和快速辦理入住。停車需要中途停留。辦理登機手續時，您將獲得登機口密碼。這並不理想，因為這座城市充滿了單向交通，可能會耗費時間。晚上，由於吵鬧的音樂或鄰居鍛煉，房間很吵。幸運的是，夜晚非常平靜，幾乎沒有任何交通噪音。床還可以，床墊很軟。房間很寬敞，但很舊：地毯很髒，許多木製電器都散架了。

OK, It was a business trip so really only bedding down in the evening. But the room was tired, The door to the and from the corridor was only handing on by 1 hinge, the lift was out of order, I had a cabinet in my room but it looked broken, There was a paper cup with mainly decaf coffee on offer in my room. The decor is aged. It felt like either the owner did not care or just ran out of money. There is parking but it is small and was full on my arrival. When I mentioned where I had parked to the receptionist he said that was perfectly fine. The next morning when I went to my car there were too stickers explaining that I had parked in a private area and to make sure I completely understood they had also decided to key the entire drivers side of the car. I told reception and they did not really seem that interested, but advised the other receptionist had incorrectly informed me about the parking. It was a hire car and fully insured so no real impact on me. I think the next visit I have to this area of the world I will choose a different hotel.

Hôtel original au centre de la Chaux de fonds. Accès aux commerces et restaurants à pied. Parking hors site à environ 50m de l’hôtel.

酒店歷史悠久，風格古典。維護得很好，房間很大很寬敞，有兩扇大窗戶面向主要街道。很乾淨。古典家具，有些看起來像是來自博物館，床又大又舒適。最好的是工作人員，特別是酒店主管，他總是在接待處為我們提供幫助。

Hôtel Athmos & Athmos Studios (Av. Léopold-Robert 45 - 2300 La Chaux-de-fonds) is a hotel to avoid. This hotel gives NO prof. service, is only MONEY oriented and has always EXCUSES (always other reasons/other people are the cause of their problems like lots of NOICE in rooms, NO working WIFI in rooms, NO regular attendance,...). Madame C. Reichenbach (directrice) is the worst, and she demonstrates and creates an unprofessional environment for the staff and especially for the customers/clients. During a personal visit to the hotel you will receive a special rate of 170 CHF/night incl. breakfast for a renovated Studio from the reception staff, but when you make your reservation later (by e-mail and/or direct on-line booking), the special rate is not valid anymore (with lots of excuses) and you will pay 190CHF/night + 18CHF/breakfast =208CHF/night (=+22,35%). Every complaint you will have is always answered by excuses and others are the cause of your problem. You will never get a (working/acceptable) solution and the directrice is only fixated on your money. There are lots of hotels in the region (Neuchatel, La Chaux-des-Fonds) and we already visited 2 other hotels, with a very prof. and customer friendly service. Hôtel Athmos & Athmos Studios is the worst hotel we have ever visited during the past 15 years (private and professional), because of only excuses (no solutions) and only interested in your money with no service.

四星級飯店，裝潢陳舊，沒有空調，也沒有迷你吧。我要求粉絲向我承諾但沒有兌現。清潔工作僅在浴室進行，不在房間內進行。非常糟糕的經歷

Nie vorher sind wir in einem Hotel gewesen, bei dem man das Gefühl hatte, ein störender Eindringling zu sein. Auf jeden Fall kein willkommener Gast. Es gibt kein Restaurant, keine Mini Bar, das Frühstückscafé ist nach dem Frühstück geschlossen, beneso der Hoteleingang. der Eintrittscode funktioniert nicht, beim Anruf, um die Tür öffnen zu lassen, nur ein unfreundlicher Herr. Alles in allem: Nie wieder!

Good location and 4*for cleanliness 2* for the service The quality of the service at reception is poor and under the level of a 4 *! Appart of the young guy was friendly. The rest isnt well managed. But the rooms are ok. Judt dont expect some sens of hospitality.

Un très mauvais accueil loin des normes d’un quatre étoiles. Malgré le fait que ma Chambre ait été réservée par une société, le réceptionniste a absolument tenu à être payé sur le champs à mon arrivée alors que j’avais des bagages….refusant sinon de me donner la clef comme dans un hôtel louche… Le lendemain matin le chef de réception à qui j’ai fait part de mon mécontentement ne s’est pas même excusé. Sourire, politesse, courtoisie sont les premières qualités dans l’hôtellerie… De toute évidence pas à l’Athmos Hôtel!