住宿方回覆: Dear GuestThank you so much for your wonderful feedback. We are thrilled to hear that you enjoyed your stay and found the hotel to be exceptionally clean. We’re also pleased that you found our location convenient and that you had easy access to nearby attractions. We appreciate your kind words about our service and the overall comfort of the hotel. While our rooms may be compact, we strive to make them as functional and comfortable as possible. We hope to welcome you back soon!Front Desk
住宿方回覆: Dear GuestThank you for your detailed review! We're glad to hear that you appreciated the quiet location, room facilities, and the privacy provided by our self-service system. We understand that the room size can be a bit small for some, but we're happy that you found it to be a great value for the price. Your feedback is very important to us, and we hope to welcome you back for another stay in the future!Front Desk
住宿方回覆: Dear GuestThank you so much for your thoughtful review! We are pleased to hear that you enjoyed the cleanliness and modern facilities of our hotel. We are also glad that you appreciated our luggage storage service, which is indeed a big help for travelers. We hope to welcome you back again soon!Front Desk
住宿方回覆: Dear GuestThank you for your detailed review. We are pleased to hear that you found our location convenient and appreciated the cleanliness and tranquility of our hotel. Regarding the waste collection, we sincerely apologize for any inconvenience caused. This policy may vary depending on the season, but we will review it to ensure a more comfortable stay for all our guests. We appreciate your understanding and hope to welcome you again in the future.Front Desk
匿名用戶
雙人床房
入住於 2025 年 2 月
家庭出遊
3 則評論
5.0/5
超棒
發布於 2025 年 4 月 13 日
方便又便利是旅遊首選的飯店!
住宿方回覆: Dear guest,Thank you so much for your kind words! We are honored to be your top choice for travel accommodations.We’re delighted that our convenient location and accessibility made your stay enjoyable.We look forward to welcoming you again on your next trip to Kyoto.Warm regards,Front Desk
住宿方回覆: Dear Guest,Thank you for your review. We are glad to hear that you were impressed with our self-check-in system and found it fast and efficient. We're also happy you enjoyed the clean room and the smoking room. While we understand that the location may not be perfect, we appreciate your positive feedback. We look forward to welcoming you back in the future!エムズホテル 京都駅TARUYAFront Desk
住宿方回覆: 尊敬的客人,感謝您分享您的詳細回饋。對於您在入住期間遇到的問題,我們深感抱歉。很抱歉您在辦理登機手續時遇到了麻煩以及系統故障。此外,我們很遺憾飲水機附近的位置有難聞的氣味,並且讓您在睡覺時感到不適。我們將調查這些問題並採取措施改善我們的服務和設施。您的回饋對我們非常有價值,我們希望將來能為您提供更好的體驗。此致,M's Hotel Kyoto Station TARUYA前台
住宿方回覆: Dear Guest,Thank you for sharing your feedback. We appreciate your comments about our hotel's cleanliness and convenient location near To-ji Temple. While it takes about 10 minutes to walk from Kyoto Station, we hope the comfort and service made your stay enjoyable. We look forward to welcoming you again in the future.Front Desk
住宿方回覆: Dear Guest,Thank you for your detailed review. We are glad to hear that you found the room spacious and the facilities to your liking. We also appreciate your feedback on the location and convenience of the nearby buses and amenities. We apologize for the issue with the air conditioning, and we will ensure it is addressed. We hope to welcome you back for another enjoyable stay!エムズホテル 京都駅TARUYAFront Desk
訪客用戶
雙人床房
入住於 2025 年 1 月
與好友旅遊
7 則評論
5.0/5
超棒
發布於 2025 年 2 月 19 日
房間意外的很大 空間也舒適,但交通與車站稍微有點距離,步行要走15-20分鐘
住宿方回覆: Dear GuestThank you for your feedback! We're glad to hear that you found the room spacious and comfortable. We understand that the distance from the station may have been a bit inconvenient, but we hope the other amenities made your stay enjoyable. We appreciate your comments and look forward to welcoming you again!Front Desk
住宿方回覆: Dear GuestThank you for your feedback. We appreciate your comments about the amenities and location. We understand that the self-service for toiletries and towels might be a bit inconvenient, and we will consider your feedback for future improvements. We're glad to hear that you enjoyed the local area around the hotel. For guests on a budget, we aim to provide a comfortable and affordable stay. We hope to have the opportunity to welcome you again in the future.Best regards,M's Hotel Kyoto Station TARUYAFront Desk
住宿方回覆: Dear GuestThank you so much for your wonderful review! We're glad to hear that you enjoyed the quiet location and found our hotel convenient and clean. We appreciate your feedback about the microwave and will consider it for future improvements. We would be thrilled to welcome you back on your next visit to Kyoto!Best regards,M's Hotel Kyoto Station TARUYAFront Desk
住宿方回覆: Dear GuestThank you for your wonderful review! We're delighted to hear that you found the room clean and comfortable, and that our hotel met your expectations. We're also glad that the convenient location, with bike rentals nearby and the bus station close by, added to the value of your stay. We hope to welcome you back soon!Best regards,M's Hotel Kyoto Station TARUYAFront Desk