That’s a great addition. Here’s the full review with your new sentence integrated: My mom and I visited Kyoto during hanami season in April. We stayed here for one night, and the suite we booked was perfect for its value, even during high season. This is my sixth visit to Japan and approximately tenth hotel, and I can confidently say this was the very best in terms of value and service. However, what is even more commendable is the level of service offered here. For instance, my mom and I were trying to navigate our way back to Osaka late at night, hours after we had checked out. The kind gentlemen at the front desk could not have been more helpful, assisting us in selecting the best train and providing detailed instructions to reach the appropriate station. They were patient and caring, embodying the absolute best of the world-renowned Japanese standard of service. We cannot wait to return on our next visit to Kyoto.
翻譯
住宿方回覆: Dear rachelhua Thank you so much for posting warm and positive comment for us on Tripadvisor. It is our pleasure that you had a great and comfortable time with us. We would definitely share this with all of our staff and keep making effort to provide good service. We look forward to welcoming you again in this beautiful and traditional city. Thank you. Yours sincerely, Front Desk Team
115nicol_sm
入住於 2024 年 4 月
夫妻/情侶出遊
10.0/10
超棒
發布於 2024 年 5 月 13 日
This was a FABULOUS stay, down to the detail. Arrival, room, service, cleanliness, staff and location. We had a room on the 4th floor which was very spacious and comfy. Perfect temperature, lovely bedding and linens, the lighting, bath and bathroom were all of the utmost simple and elegant standard. The staff was very helpful thanks to the services provided by Nishkawa, Hori, Ruri and Hirota. They helped us get around Kyoto, arranged for our baggage delivery to our next hotel and even helped arrange for a 24 hour laundry service since their pickup time had already passed. The anteroom also had a lovely couch and makeup dresser (boudoir) which my girlfriend used and liked a lot. All around 10/10, highly recommended. If I were to come back to Kyoto I wouldn’t doubt staying here again!
翻譯
住宿方回覆: Dear Mr./Ms.115nicol_sm Thank you so much for your positive & warm comment to us. We are so glad that your preference met our hotel and it is also our pleasure to have compliments to our staff. We inform your warm comment of all of our staff. We will keep making effort to provide good service. Thank you. Yours sincerely, Tomoya Residence Hotel Kyoto, Japan
住宿方回覆: Dear Fantástico Thank you for posting your positive & warm comment. We are glad that your preference has met our room, location, breakfast and so on. It is also our honor to be able to help during your stay. We will keep making effort to provide good service. We look forward to welcoming you again. Yours sincerely, Tomoya Residence Hotel Kyoto, Japan
clarencepan
入住於 2023 年 5 月
其他
10.0/10
超棒
發布於 2023 年 6 月 29 日
我們最近在京都的 Tomoya Residence Hotel 住了四個晚上。我們發現這裡的住宿條件以及友好而細心的工作人員都非常棒,這正是我們預訂時所希望的。 Tomoya Residence 地理位置優越,位於京都的一個不錯的地方,周圍有無數的餐廳和咖啡館。飯店也靠近公共交通和主要景點,包括二條城和國際漫畫博物館。提前在酒店住了幾週後,在我們的兩臥室行政公寓內擁有自己的自助式洗衣房非常方便。很高興有一點空間可以放鬆並為我們的下一次冒險做好準備。感謝 Tomoya Residence Hotel 為我們帶來了愉快的住宿體驗,也是探索京都的絕佳基地。