住宿方回覆: Dear Valued Guest,Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
住宿方回覆: Dear Cdada1123,Thank you for taking the time to provide your feedback following your recent stay with us. We are extremely delighted to learn that you had enjoyed your stay at Somerset Kuala Lumpur. Our colleagues are dedicated to ensure your stay with us is seamless and impeccable and each creating a memory. In the meantime, we cannot wait for your next return to Somerset Kuala Lumpur and we look forward to creating another memorable stay.Warmest Regards, Atira Lyani ROSLI | Manager, Guest Service
住宿方回覆: Dear Valued Guest,Thank you for your feedback. We valued your feedback for our immediate improvement. We hope to be able to welcome you again soon. Warmest Regards, Shalesh | Executive, Guest Service
住宿方回覆: Dear Valued Guest,Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
KENCCCHU
一臥室尊貴公寓
入住於 2024 年 1 月
家庭出遊
47 則評論
5.0/5
超棒
發布於 2024 年 3 月 3 日
房型功能完整(針對3人住宿),另依原預訂在“書房”中加了一張單人床(是真的床,不是簡便摺疊式);
房間內空間得宜,設施齊全,特別是“洗衣+烘乾機”對旅行了四天後的我們,非常實用!
頂樓的露天泳池及健身房設備,雖説不上豪華現代感,然而在舊設備基礎上,看得出維護保養得盡心盡力了,還附有供孩子們可享用之親子池,也可加分。(另外還有Jacuzzi -按摩池,值得一提!)
服務積極熱情,是"薩黙塞特”之一貫特色,這家地理位置頗便利,地鐵站、超市、餐廳…都在步行範圍內;特別還免費提供定時定點的Shuttle bus 送到市區內較被歡迎、着名的景點或購物中心服務,工作人員態度也很好!(這次三天的住宿,確實頗為方便)
房間內沒有提供瓶裝水!但是附有“水瓶”讓住客在房外走廊特別附設的“取水機”,可以盡情的享用。響應全球環境與生態保護(機上有標示-一共為環境減少、節約了多少的塑料瓶 !),也是值得一提!
此次對我們而言,是滿意與性價比高的住宿經驗。
住宿方回覆: Dear Hui-ki-hsien,Thank you for your review. We are truly pleased to hear that we have overall met your expectations.Looking forward to welcome you for another seamless experience soon!Warmest Regards, Atira Lyani ROSLI | Manager, Guest Service
住宿方回覆: Dear Valued Guest, Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
住宿方回覆: Dear Valued Guests,Thank you for sharing your feedback with us. We sincerely apologize for the issue with the curtains not closing fully. We understand how important a restful sleep is, and we will address this concern promptly to ensure it doesn’t impact future stays. We are also sorry that the breakfast experience did not meet your expectations. Your comments regarding the setup and quality have been noted, and we will work on improving this to offer a more satisfying breakfast experience. We truly appreciate your feedback and hope to have the opportunity to provide you with a better stay next time.Warmest regards,Emma RazaliResidence Manager
住宿方回覆: Dear Valued Guest,Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
訪客用戶
一臥室行政公寓
入住於 2024 年 11 月
商務出差
11 則評論
4.0/5
很好
發布於 2025 年 1 月 24 日
經常住這家酒店,很乾凈,空間很大,唯一不足就是早飯沒有自助餐。
住宿方回覆: Dear Valued Guest, Thank you for your feedback. We valued your feedback for our immediate improvement. We hope to be able to welcome you again soon. Warmest Regards, Shalesh | Executive, Guest Service
Xiaoyubolimiao
一臥室豪華公寓
入住於 2025 年 2 月
商務出差
5 則評論
5.0/5
超棒
發布於 2025 年 3 月 17 日
房間大又乾淨,還有廚房,可以做自己喜歡的早飯。
住宿方回覆: Dear Xiaoyubolimiao,Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service