I booked the room with window, when checked in the receptionist 1st told us our room is in 6th floor, then in a sudden he say the room under upgrading , and will upgrade our room to bigger room. But they gave us room at lower ground with 2 single bed and a queen bed , with bad smell and no dustbin , spoiled fridge. I'm doubt if i getting an upgrade or downgrade?
From the 1st time i booked this hotel until now i think is the 6th time i stay there , it has become worst and worst. Very disappointed.
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