The property had no hot water and we were unable to shower. We called the helpline and reported the problem. An engineer visited but could only get hot water to the sink and not the shower. I called the owner’s helpline again about the shower not working, and waited for a call back, but I didn’t receive one. So I phoned the helpline again and reported the problem, and I waited a call back and I never heard from the owners again, so we had no hot shower for the entire stay and no return phone call. Waste of money and terrible for my family. Ruined our holiday.
翻譯