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德沃科斯祖澤克飯店
4.5/515 評價

德沃科斯祖澤克飯店

克拉科夫|距離Dom Handlowy Mozart0.51km
I am very disappointed to leave this review. This hotel should never be allowed to claim 5 stars. The whole experience was a let down. I understand that stars may differ in different countries but even still, this I'd a 3 star hotel at best. The staff were friendly, apart from one who had an attitude problem for some reason every time we spoke to her. They didn't ask if everything was OK and didn't check that we needed anything at all throughout our stay. The room only has one extremely soft weird shaped pillow per person, which might aswell not be there. The beds are comfortable, but all they are is two big singles pushed together. The carpets in the rooms are stained and wallpaper is starting to come off and worst of all for us, the overwhelming smell of cigarettes coming from the downstairs ****** is disgusting. Our room stank of cigarettes, so much so my clothes now smell of them. We are both none smokers. The bathroom had a sign on the toilet to say it had been disinfected. Yeah right. There was a hair on the toilet seat?. There was an empty bottle of vodka found behind the chair in the room which I stood on when drawing the curtains and there's a lot of noise from the road. Also, on a night there is a horrible humming noise which kept me awake. I do not expect any of this from a ”5 star” hotel. The tea and coffee in the room doesn't have milk? There is no bar apart from in the smokey ****** and the breakfast..... you get two eggs, then you can select from the table of warm yoghurts and warm meat, as it has literally been left under the heater. None of it tasted fresh and everything is at room temperature. The staff in the restaurant were friendly and nice people, it isn't their fault as there just following instructions from their managers. I get that it is meant to have a old house theme, but this doesn't excuse horribly stained carpets in the rooms and the constant smell of cigarettes. We didn't see any other guests apart from locals and I find it strange why there are so little reviews on TripAdvisor as of recent. It is 20 minutes from the city centre, however a bolt taxi only costs around £5. My overall opinion is if you want a 5 star hotel. Pay a little extra and get a 5 star. This is NOT what you want when booking 5 star.

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正在尋找Dom Handlowy Mozart附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
德沃科斯祖澤克飯店
4.5/515 評價
I am very disappointed to leave this review. This hotel should never be allowed to claim 5 stars. The whole experience was a let down. I understand that stars may differ in different countries but even still, this I'd a 3 star hotel at best. The staff were friendly, apart from one who had an attitude problem for some reason every time we spoke to her. They didn't ask if everything was OK and didn't check that we needed anything at all throughout our stay. The room only has one extremely soft weird shaped pillow per person, which might aswell not be there. The beds are comfortable, but all they are is two big singles pushed together. The carpets in the rooms are stained and wallpaper is starting to come off and worst of all for us, the overwhelming smell of cigarettes coming from the downstairs ****** is disgusting. Our room stank of cigarettes, so much so my clothes now smell of them. We are both none smokers. The bathroom had a sign on the toilet to say it had been disinfected. Yeah right. There was a hair on the toilet seat?. There was an empty bottle of vodka found behind the chair in the room which I stood on when drawing the curtains and there's a lot of noise from the road. Also, on a night there is a horrible humming noise which kept me awake. I do not expect any of this from a ”5 star” hotel. The tea and coffee in the room doesn't have milk? There is no bar apart from in the smokey ****** and the breakfast..... you get two eggs, then you can select from the table of warm yoghurts and warm meat, as it has literally been left under the heater. None of it tasted fresh and everything is at room temperature. The staff in the restaurant were friendly and nice people, it isn't their fault as there just following instructions from their managers. I get that it is meant to have a old house theme, but this doesn't excuse horribly stained carpets in the rooms and the constant smell of cigarettes. We didn't see any other guests apart from locals and I find it strange why there are so little reviews on TripAdvisor as of recent. It is 20 minutes from the city centre, however a bolt taxi only costs around £5. My overall opinion is if you want a 5 star hotel. Pay a little extra and get a 5 star. This is NOT what you want when booking 5 star.
克拉特夫科沃德瓦飯店
4.6/514 評價
酒店擁有免費的停車場,對於開車人士非常友好。 酒店乾淨整潔,無可挑剔。 早餐豐盛,前台熱情。 我很推薦這裏。
麗茵公寓式飯店
4.5/550 評價
Great hotel! Rooms and common areas super clean. Breakfast - just delicious! But the best part was the service, especially Alex at the reception - super friendly and helpful. The whole team made the stay really enjoyable. Highly recommend! Also, it's a great choice for a trip to Krakow with convenient access to different parts of the city. I even booked a room massage through the reception, as recommended by Alex, and it was a fantastic option for a relaxing afternoon without leaving the hotel room.
Willa Retro Hostel
3.4/56 評價
一個很舒適的地方。在安靜的街道上,但有公共汽車到火車站(包括夜間)。附近是貝德倫卡,幾個和迷你麪包店。別本身有一個不錯的院子。房子是老的,二十世紀初,所以那裏有很多東西不能碰,但是在麥當娜雕像下進門是很愉快的,並且在房間裏用老式的筆打開門。主人創造了令人難以置信的,家庭舒適。所有的員工都說俄語。到新年,主人們裝了皮:)
精品克拉特夫飯店
3.9/523 評價
從BW Galactica酒店改到這家BW高級酒店後,我們被分配了一個體面的房間,住了3晚,但令人遺憾的是,事情與許多問題相沖突。不幸的是,升級是不可能的,我們理解了爲什麼預訂量很大。AC無法正常工作,沒有風扇,沒有行李架,水龍頭漏水,還有其他一些小東西。我們被告知沒有其他房間可用。早餐很好,但是有一天,一位女主人粗魯地警告我們,食物不要離開餐廳,因爲我們抓了太多面包,出於衛生原因不想把它扔掉或放回籃子裏。你應該看到幾個大團的水果和三明治....我們好像被挑出來,因爲我們不是任何團的一部分。第三晚,我們很幸運在酒店舉行了婚禮,我們的房間就在外面吸菸的露台正上方,這是快樂但吵鬧的婚禮顧客的聚集點。要求換房,知道派對會持續到早上,並在最後接受一個房間之前被撞到另外兩個房間。在10:30 pm,我們經過多次拆箱和重新打包後,終於住進了我們的換房。(聚會一直持續到凌晨5點,所以被告知)。晚上的工作人員理解,但它確實影響了我們的評分。第二天通過電子郵件與管理層討論了問題,他們給了我們一點折扣,一晚打八五折,免費停車。當然是超級大酒店,但作爲鑽石精選會員,我們感覺好像不是一家,即使我們全球使用BW。已註冊的...a老練的旅行者。
克拉特夫艾弗科特快捷貝斯特韋斯特飯店
3.9/59 評價
酒店可愛乾淨,房間很基本,但每天都打掃得很好,每天在房間裏喝咖啡和茶和瓶裝水,我們的孩子住在隔壁的房間,我付了3間臥室的費用,但它只有一張沙發牀,有點小。早餐很可愛,有很多選擇。酒吧工作人員友好,幫助全接待非常有幫助酒店距離主要城鎮約3英里,我們得到了一輛出租車,每條路大約是4.00,但在繁忙的時候更多!

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