太平洋絲綢飯店的評論

住宿方回覆: Thank you for your feedback. We're glad you enjoyed the renovated room and the clear water at our beach, as well as the superb sunset. We apologize for the condition of the bathroom and the breakfast experience. Your comments are valuable to us, and we'll work on improving these aspects. We hope to welcome you back for an even better stay in the future

住宿方回覆: Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed our hotel service and appreciated the free bus to the city as well as our beautiful facilities.We apologize for the discomfort caused by the pillow and the issues with the door card. Your comments about the room and bathroom condition are noted, and we will address these concerns promptly to ensure a better experience for our guests.We hope to welcome you back soon and provide you with an even more comfortable stay. Thank you for helping us improve

住宿方回覆: I'm truly sorry for the frustration and inconvenience you experienced during your stay. We understand how important clear communication, comfort, and responsive service are to our guests. Your concerns about pricing, language support, room conditions, and service delays are taken seriously, and we sincerely regret that we did not meet your expectations. Please know that we are reviewing these issues to improve our standards and ensure a better experience for future guests. Thank you for bringing this to our attention.

住宿方回覆: Thank you for your review. We appreciate your detailed feedback, and we have taken note of them. We especially apologize for not recognizing the fact that you have already paid for Tourism tax, we take this as important lesson to improve on, and we appreciate you bringing this to our attention. Despite this we are glad that you and your family enjoyed your stay with us. We look forward to welcoming you back.

住宿方回覆: Thank you for your review. We appreciate your recommendation on our stunning sunset by the sea. We take note of your feedback on our hardware and maintenance. Rest assured we take these comments seriously to further improve our product. We look forward to welcoming you back.

住宿方回覆: Thank you for your review. We are thrilled to hear that you enjoyed your stay with us and that you had a great time snorkeling at our beach. We look forward to welcoming you back again.

住宿方回覆: Thank you for your review. We appreciate your feedback, and we are glad that you had a good stay with us. We do have a convenient store at our lobby, and we actually have another eight restaurants around our resort, and it was rather unfortunate you were not able to experience them. We do look forward to welcoming you back.

住宿方回覆: Thank you for your review. We are glad that you had a good stay experience with us and found our hotel location good. We look forward to welcoming you back.

住宿方回覆: Thank you for your review! We're glad you enjoyed the environment and found the sunset views photogenic. We appreciate your understanding regarding the facilities and hope to continue providing memorable experiences for all our guests.

住宿方回覆: 感謝您分享您的詳細回饋。感謝您對我們快速客房入住流程的評價。 如果您在等待時對房間分配產生任何疑惑，我們深表歉意。正如我們向攜程解釋的那樣，不同房型可能在不同時間有空房。感謝您接受這個解釋。我們注意到您對早餐選擇和床上用品清潔度的擔憂。我們一定會審查這些領域，以確保滿足客人的期望。

住宿方回覆: Thank you for your review. We are glad that you have enjoyed your stay with us, despite the problematic service attitude you received from our Front Desk team. Rest assured that we take these comments seriously and we will address this with the Front Office Manager. We do look forward to welcoming you back.

住宿方回覆: Thank you for your review. We appreciate your feedback on some of the issues during your stay us. We take your feedback seriously and this will be shared with our respective Department Head so we can take immediate actions to rectify the issues.

住宿方回覆: Thank you for your feedback. We're glad you found our facilities good during your stay with us and enjoyed our breakfast offerings. We do apologize for the loud noises you faced, and we will take your comments to further improve on this. We appreciate your comments and hope to welcome you back again soon.

住宿方回覆: 感謝您分享您最近在哥打京那巴魯住宿的回饋。此外，我們很遺憾聽到我們的自助晚餐沒有達到您的期望，並且您入住期間供應的啤酒出現了問題；我們將進一步調查此事。您的見解對於我們提升服務水準非常寶貴，我們希望未來能再次歡迎您，為您提供更好的體驗。