We have just returned from a 10-day stay at Kosea Boutique Hotel and were quite impressed overall. The hotel's location is ideal, situated right across from the sea and just a 5-10 minute walk to numerous bars, restaurants, and entertainment options. We stayed in a deluxe double room with a sea view and terrace, where we enjoyed both the sunrise and sunset. Before arriving, we were concerned about the size of the bathroom, based on some reviews. However, we found it to be adequate. While the bathroom only has a shower and toilet, with the sink located in the room, it was sufficient for our needs as a young couple. The room was well-equipped with necessary amenities including toiletries, towels, bathrobes, tea, and instant coffee. There was also a coffee machine with two coffee pods provided upon arrival. However, additional pods cost 1.5 euros each, which seemed a bit excessive, though the instant coffee was replenished almost daily. One minor issue was the broken magnifying mirror, which had cracks all over it. Cleanliness was generally excellent, but there were a few instances where our mugs were left unwashed, instant coffee was not restocked, or slippers were not replaced despite being left out with dirty towels. We had mentioned our anniversary several times before arrival, but this was not acknowledged at any point, which was disappointing. Breakfast was a highlight, offering a variety of delicious hot and cold options that kept us satisfied throughout our stay. We opted for the Bed & Breakfast plan, which turned out to be the right choice given the many great dining options nearby. Service at the hotel was adequate, though not exceptional. Staff were polite but did not go out of their way to make us feel particularly welcome. Check-in was straightforward, but during check-out, we were only told ”thanks, bye” and directed to the luggage storage room without any inquiry about our stay. No assistance with luggage was offered at any point. While waiting in the lobby for our airport transfer, it would have been nice to have access to water or some form of refreshment. We ended up buying water from a nearby shop as no one checked on us. Overall, Kosea Boutique Hotel is a nice place with beautiful rooms and a fantastic location. However, as a boutique hotel, it could benefit from more attention to detail and improved staff training. Despite being rated as a 4-star hotel, it didn't quite live up to that standard in terms of service and amenities.
滿意
64 評價