龜島蒙特拉度假村及水療中心的評論

酒店的設施老舊，好在定的套房面積夠大 可是一到酒店check in就添堵了，被告知孩子4歲多要收費，16歲的沒有➕床也要收費，莫名其妙給宰了2000多，每天就是收個垃圾，床單上是永遠是沙子，這個打掃就是走個過場，真的一言難盡，關鍵破島上這個酒店價格也不便宜

酒店有車從碼頭接，走路也不是很遠 房間很大，但是設施比較老舊 服務員都是緬甸人 泳池很大，還挺好用 離海灘很近

房間挺大的，但是服務談不上好，自備了很多除蟲設備所以這一次獲得了比較好的體驗。但是服務員不太樂意更換浴巾和床單，即使説是每兩天一次，也沒有搞清楚。

非常好的一次住宿體驗 推開門就是泳池 提前到達後還可存放洗浴真的是意外驚喜 前台可以幫助預訂taxi和推薦餐廳，熱情極啦

We stayed two nights which was enough for us. Outdated rooms, but big beds that were comfy. Unfortunately had to move rooms halfway through due to availability. Location not too bad. No hot water one night. Tv did not work.

Located right on the beach and 5 min walk to the pier. Within walking distance to shops and restaurants. My room was clean and good size. Ac was really slow, so I needed to keep it on at all times, even when not in the room. The property is well maintained but in need of upgrading. Very friendly staff and clean pool area.

Fantastic hotel nice clean big rooms lovely swimming pools 10/10

私人泳池不是很乾淨，需要叫工作人員來清理。

很棒的酒店和非常樂於助人的工作人員會推薦10/10

มี่พักใกล้ท่าเรือ สงบ สะอาด เจ้าของบริการดีมาก

不要被照片所迷惑。這個地方又髒又舊。步行 20 分鐘即可到達塞利海灘。房間不安全，門輕輕一推就能破。早餐幾乎不可食用，客人吃完後工作人員沒有清理桌子。

住宿，房間挺大的，不錯，就是會顯得有點舊。也許是因為它已經開放了很長時間。工作人員少一點

Wir sind aus dem Montalay Resort ais verschiedensten Gründen hier her geflüchtet und waren wirklich zufrieden. Uns wurde die Family Beach Villa zur Verfügung gestellt und diese war einfach nur top. Riesige Wohnung mit riesigem Bad, sogar mit Badewanne, großes gemütliches Bett und außen mit eigenem kleinen Pool und Meerblick. Die Anlage ist für Koh Tao gepflegt und die Mitarbeiter sind bemüht und ständig am säubern und pflegen. Frühstück ein Traum und Abendessen ebenfalls sehr lecker. Zum baden ist der große Pool perfekt. In 5 Gehminuten ist man im Zentrum wo man alles bekommt und in ca 15 Gehminuten am anderen Strand. Der Strand vorm Hotel ist das einzige Manko, da er durch den Hafen stark vermüllt ist, ein paar Meter weg vom Hafen geht es allerdings. Alles in allem eine top Anlage zum schnorcheln aber besser Ausflüge machen.

THE WORSE PLACE AVOID!!! My sister and I stayed at Montra resort in the delux room for 3 days. The air condition was not working and It was supposed to be an air conditioned room. Instead they put a fan in the room and the electricity kept going off throughout the day. The shower head was full of limescale and the shower water pressure was very slow and the water was also cold. The toilet was dirty and needed bleaching. We were given replacement towels each day. On our last day we went to the reception to order a taxi for the next day as we were leaving. The resort manager asked us before you leave can you settle your bill. Then she printed a paper with pictures of 4 towels that had not been washed and had mascara stains on it. The manager and another lady who was on duty 25/7/24 and 26/7/24 said to us we need to pay 1300 baht for the unwashed towels as we have damaged them. Instantly we were in complete shock as we have stayed in so many hotels, resorts and villas around the world and in Thailand and we have never had this before. We instantly felt that we were being discriminated on. We refused to pay as we could see that they hadn’t been washed. We said to them we would wash them as they’re not damaged. They managed to find 3 towels half an hour later. We were extremely upset about this and took out time from our holiday to do the housekeepers job and pay to get them washed. The next morning we were leaving at 6am my sister was getting ready in the room and a lady walks in checking everything is okay before we leave whilst my sister is getting dressed. They bought the towels we used in the morning down stair’s at reception and inspected each stain on them in front of us. We already went out of our way to wash their towels and now felt so disrespected and appalled from the service we were getting. I then expressed myself to the lady at the front desk about this and not once did she apologise for the way we were treated at the resort, They had nothing to say about the towels that we had washed and did not reimburse us for the money we spent getting them washed. It definitely ruined our trip to Koh Tao and would definitely recommend not staying here. We paid £250 to stay here and it definitely was not worth it. The lady was hesitant to give me their names(Toon, Su, Myo. I feel like she may have given me false names.Montra resort please train your staff and management team on how to treat customers as we’re paying their wages and should be treated with respect.