蘇梅島查文海灘舒適別墅的評論

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay, including the temporary power outage, linen condition, and the delay in providing requested items. Please rest assured that we have shared your comments with our team to improve our service and housekeeping standards.We are glad to hear that you found our location convenient with easy access to shopping malls, convenience stores, pharmacies, and restaurants.Your feedback is very important to us, and we hope to have the opportunity to welcome you again and provide you with a much better experience in the future.Warm regards,Napapong DechachanchaiOperations Manager.

住宿方回覆: Dear Valued guest,Thank you for your review. We’re glad you found the room very clean and comfortable for rest. As you mentioned, our hotel is designed as a simple and convenient place to stay, especially for solo travelers. We appreciate your feedback and hope to welcome you again.Best regards,Napapong DechachanchaiOperations Manager.

住宿方回覆: Dear Charlotte,Thank you for taking the time to share your experience with us. We apologize for the inconvenience you faced with the shower drainage and the flickering light. Your feedback is very important, and we have already informed our maintenance team to address these issues promptly. We’re glad you found our location convenient and enjoyed the spacious bed and cleanliness. We hope to have the opportunity to welcome you back and provide an even better stay.Best regards,Sarawut Limsuwan (Taki)Hotel Manager, COSI Samui Chaweng Beach

住宿方回覆: Dear Valued Guest,Thank you very much for your positive review. We’re delighted to hear that you found great value in your stay and enjoyed the variety of dining options nearby—from Starbucks and McDonald’s to both Western and Thai cuisine. We're also glad the convenient access to the public beach added to your experience.We truly appreciate your feedback and hope to welcome you again soon.Warm regards,Napapong DechachanchaiOperations Manager

住宿方回覆: Dear Valued guest,Thank you so much for your wonderful review! We're delighted to hear that you find COSI rooms very clean and affordable wherever you stay with us. Glad you enjoyed the free ice at the front desk. We look forward to welcoming you again soon.Best regards,Napapong DechachanchaiOperations Manager.

住宿方回覆: 尊敬的客人，感謝您的回饋！我們很高興聽到您發現我們的酒店性價比很高，並且位於中心區的便利位置，附近還有眾多餐飲和按摩選擇。我們知道從酒店步行一小段距離即可到達海灘，我們也感謝您的理解，我們的位置對於那些尋求充滿活力且經濟實惠的體驗的客人來說是理想的選擇。我們也感謝您為尋求更安靜的家庭度假的客人提出的建議。我們將繼續為各類旅客提供最優質的服務。我們希望再次歡迎您入住，如果我們能做些什麼來改善您的體驗，請告訴我們！此致，Napapong Dechachanchai 營運經理。

住宿方回覆: Dear Valued guest,Thank you for sharing your feedback! We are delighted to hear that our staff’s efficiency and the early check-in option helped make your stay more comfortable. It’s also great to know that you found the bed comfortable and enjoyed our prime location, with easy access to the shopping mall and just a 5-minute trip to Chaweng Beach.We appreciate your comments regarding the lack of amenities in the fridge. Your feedback is valuable, and we’ll consider it as we work to enhance the experience for our guests.We hope to have the pleasure of welcoming you back in the future!Warm regards,Napapong DechachanchaiOperations Manager.

住宿方回覆: Dear Valued guest Thank you for your fantastic review! We’re so glad to hear that you found our hotel to offer great value for the price. It’s wonderful to know that you appreciated the cleanliness of the room and enjoyed the convenient location just steps from Chaweng Street, the most lively area in Koh Samui.We truly appreciate your recommendation and look forward to welcoming you back for another stay in the future! If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.Best regards,Napapong DechachanchaiOperations Manager.

住宿方回覆: 尊敬的客人，感謝您的回饋！ 我們很高興聽到您再次入住我們酒店，並喜歡我們靠近中央百貨商場和查汶海灘的便利位置。對於電源插座的問題，我們深表歉意，我們將進一步調查，以確保下次為您提供更好的體驗。我們期待再次歡迎您的到來！

住宿方回覆: Dear Valued guest,Thank you for sharing your feedback. We are sorry to hear that your room was uncomfortable and that you experienced issues with humidity. We appreciate your suggestion about higher floors and will take it into consideration. We’re glad to hear that our staff provided good service and hope to have the opportunity to make your next stay more comfortable.Napapong DechachanchaiOperations Manager.

住宿方回覆: Dear Valued guest,Thank you for your review! We're glad you chose COSI for your stay on Koh Samui. As a modern budget hotel, we aim to provide flexibility, which is why we offer the 100 THB credit instead of a traditional breakfast. This allows guests to enjoy snacks or drinks at our bar and café at their convenience. We hope you enjoyed your stay and look forward to welcoming you again!Best regards,Napapong DechachanchaiOperations Manager.

住宿方回覆: Dear Valued guest,Thank you for your feedback! We're glad to hear you enjoyed our excellent location, just steps away from Central Samui Mall. We apologize for the issues you encountered with the window and the musty smell in your room. We take your comments seriously and will work to improve. We hope to welcome you back for another stay! Safe travels!Best regards,Napapong DechachanchaiOperations Manager.

住宿方回覆: Dear Value GuestThank you for your feedback. We apologize for the occasional musty smell and appreciate you bringing it to our attention. We also appreciate your comments about the amenities and will consider improving those for future stays. We’re glad to hear that, despite these points, you found the room acceptable and appreciated the affordable price.We hope to welcome you again and provide an even better experience!Best regards,Sarawut Limsuwan (Taki)Hotel Manager