象島設有游泳池的飯店

盛泰樂應該屬於盛泰瀾的低端系列。酒店位置很好沙灘也還行，酒店出來街邊餐廳都不錯。酒店餐廳的晚餐就很一般也不實惠。早飯品種很少住了四天感覺就那幾樣。酒店泳池有兩個都還不錯，酒店佔地面積很大植物很多環境不錯。這次定的雙床房兩間都是一樓的，黴味超級大，讓服務員處理就是噴空氣清新劑。空調製冷效果可以就是聲音太吵。大堂邊上亭子裏租個摩託車轉轉還是比較方便二百🐷一天，另外付三千🐷按金，一日遊項目我覺得還是出去看看，門口的不太實惠。

飯店位於象島最熱鬧之一的大街上，所以位置很好，因為步行就可以去各種餐廳、7-11、按摩、洗衣店，但位置很好大概是唯一優點。 在trip.com上就已選了要twin room, 抵達才說沒有了只能給double room(那一開始就要限制房型不讓人家選啊！） 然後房間裡晚上燈超級暗，馬桶如很多人評論的一樣，時不時會傳出臭味，飯店早餐很一般，感覺餐墊很髒都沒在清，早餐處煎蛋也很沒誠意，擺上很多事先煎好放到冷的要命的蛋，現場煎的也沒很好吃。 最差的是整個飯店是走中國風，但在泰國渡假氛圍下覺得莫名其妙格格不入，擺上奇怪的書法或中國人物水墨畫⋯另一個最差是飯店設計的原因，沒有「沙灘」，把原本是沙灘的地方用成木架架起來，所以是仍然可以躺在海邊看海，但視線範圍會很局限，使人並沒有很想躺在那裡放空。簡言之同集團另一間the dewa在氛圍上好上許多，awa唯一優點就是location

KC格蘭德度假酒店，算是象島最好的度假酒店之一，依山傍海 設施：酒店設施齊全，房間配備齊全講究，雖然是淡季、雨季，酒店的服務和早餐品質沒有改變；餐廳的服務，特別是早餐，能夠感受到專門為了符合華人的食物，早餐在室外坐在餐廳觀海用餐，一點都不覺得熱；有免費的停車場， 衞生：房間和度假村區域、海灘乾淨衞生； 環境：象島最好的私家海灘之一，是屬於淺水海灘，度假區擁有三個泳池🏊，樓頂無邊泳池🏊，度假村私家海灘水質很好👍，很適合家庭親子度假休閑，附近購物方便； 服務：酒店的服務熱情友好，對華人友善，出入度假村，過馬路，大門口的保安人員很負責任，幫助指揮過往馬路的車輛，保障通行安全；

Sehr schönes Hotel, stellenweise leider etwas abgewohnt, aber trotzdem noch ganz schön. Wir hatten ein Bungalow direkt am angrenzenden Fluss, was von der Lage her schön war, jedoch von Innen sehr Standard eingerichtet und ziemlich abgewohnt war. Zudem war es ganz leicht schräg. Aber das hält sich in Grenzen, darüber kann man hinweg sehen. Es gibt 2 schöne Pools in der Anlage mit ausreichend Liegeflächen. Zudem wird ein kostenloser Shuttle Boot Service zum Strand und zur den Fireflys angeboten. Wenn man Pech hat wartet man jedoch lange auf das Shuttle bis es einen wieder mit zurück nimmt oder man verpasst die Rückfahrt (18 Uhr), dann muss man ca. 25 min zu Fuß zurück gehen (Navi oder Ortskenntnisse nötig). Das Frühstücksbuffet ist leider nicht empfehlenswert, die Auswahl sehr klein und geschmacklich auch nicht so gut, dann lieber für kleines Geld auswärts frühstücken. Der Service an sich war völlig okay und sauber ist die Anlage auch. Von der Lage her ist ein Roller vorteilhaft, aber kein Muss, in 15-20 min Gehweg erreicht man auch das wichtigste. Das Wlan in den Zimmern ist okay, reicht für Netflix. Aber zum Arbeiten vllt. nicht so geeignet.

This place is heaven on earth! The welcome at reception sets the tone for the rest of your stay! We arrived with back packs from Pattaya and We were treated like VIPs. Absolute top class! Staff are amazing! Food was amazing. The rooms are outstanding and the local town is warm and friendly! The random visits from monkeys is an amazing addition! But be aware, they actually do creep up on you and open your room doors!! Staff aren’t joking! We’ve stayed on many islands and many places in Thailand but our expectations were exceeded here. The grounds are well kept, the surroundings are superb! My only disappointment was that the tides were high so we didn’t have any beach during our stay! (No fault of Sylvan!) I just hope the cost doesn’t get too high that they price us out of spending another break there next year!

OK why am I giving 3 and not a 5 star rate, for a couple of key points, but let's start with a positive points. Great location, and beautiful property, nice pool (although at the time we visited the pool was green it didn't bother us but it might bother you) and facilities. Nice breakfast, good happy hour. Nice rooms with great balconies. Now into the details that I didn't like. - The room wasn't well clean, since day 1, even when we checked in we didn't have towels and had to wait couple of hours to get towels and after requesting several times. We also noticed that all floors had different cleaning staff, maybe we weren't lucky, we were on the room 233. - Poor and old amenities in the room. We had a super old shower cap in the room with hairs, really unacceptable for a 4 star hotel, and that was it for amenities, and the tray their were supposed to be displayed was dirty with hairs and dust. - somehow the room was missing something, maybe the cleaning part, because it missed the wow factor that it could have. - the hotel promotes tours with elephant riding which in my opinion is BIG NO and unacceptable. - the egg station in the breakfast was working in a strange way, if you wanted a fired egg they had already several done and in a super odd shape, not natural. I don't understand why to have egg station if you don't preper them fresh. - the staff in the reception was not costumer service mind or service minded, maybe they need a workshop for all staff members in this hotel, maybe it's a management problem or still covid recovery problem. I don't know this hotel has such a great potential maybe it's the best hotel in the island and some details are missing. Another annoying point, but this is not the hotels fault is just a warning, so much people taking Instagram pictures everywhere, to the point that it's annoying. People are not experiencing the place instead they are taking pictures to post online, and it kills the vibe. I hope someone reads it and it creates an impact in how this hotel is managed, spec3the cleaning and attention to detail. Would I return yes, again I believe that this is one of the best hotels in the island. This is not a complain althout it might sound, it's more notes for improvement. Hope next time I can give a 5 star rating.

不錯,安靜 我們去過這個地方,我們決定回來,因爲它真的很不錯的酒店,我們喜歡的是工作人員非常友好,房間很大很乾淨,相當泳池區,美麗的花園。離餐廳和商店有點遠,但您乘坐摩托車繞島,只需在接待處聯繫,還有我們的活動,如浮潛,大象之旅。

Simply unprofesional and incompetent for an overclaimed five-star hotel in terms of service standards. I booked it for two nights for my father on his birthday. Called them up from overseas to see if there is any small birthday surprise available for a 71 year old travelling alone. Shame on the front desk staff : The front desk PROMISED a complimentary birthday cake prepared in his room before he checked in. Yet there was no cake at all. I had to make another long distance call to further inquire, they still insisted they did put one in his room. Eventually I had to ask them to send someone up to look for the cake in his room, that was the time when they sent it up.. I fully understand birthday surprises are only subject to discretion. I WOULD NOT MIND AT ALL if they decline it in the first place. But if it has been PROMISED, do it right, not in a way that the birthday guy had to do a cake hunt in the room for a birthday surprise.. Shame on the management staff : After such an embarrassment made to their failing level of professionalism over an avoidable mistake, they moved my father to another room with just a twin bed two days later.. First, I am aware of the policy that a double bed was merely a special request upon an extended stay, yet with a handful of guests visible throughout the week in still the pandemic time, was it REALLY fully booked enough to run out of just ONE double bed ? Second, the management should have applied the service recovery concept (if available, like a double bed..) to this guest with whom their own front desk staff had ALREADY embarrassed the hotel over a minor PROMISE that was under delivered with their lack of basic competence in simply delivering one cake. Not only this hotel failed at managing customer satisfaction, they failed even worse at restoring it after their own fault. I will NOT recommend this hotel to anyone with an occasion to celebrate. The depth of their professionalism is only limited to checking guests in and out, with a smile.

個人覺得度假村是人文建築風格與環境完美的體現；本人選擇的是高層建築的房間就是喜愛這個類型，房間內部的裝飾很用心也有泰國傳統的文化特色，房間內配有獨立的私密泳池，寬大的躺椅；房間內部卧室是舒適的空間，小裝飾品的設計很用心；衞生間夠大，洗澡水冷熱均衡；吃早餐的地方與長長的公共泳池融合在一起，也是很棒的設計，一邊就餐同時享受美麗的山景；晚上在海灘邊聽着海浪的拍打聲中就餐，這樣的環境真的非常棒；我遇到的每一位工作人員都表現的友善和真誠，客人之間有很禮貌，在這裏度假是不錯的選擇。

Thank you very much for a fantastic stay. We have never had such good service before. From the cleaning staff to the head chef. Everyone will do EVERYTHING for you to have a fantastic stay. I also just want to mention the food - absolutely fantastic - haven't had better food in Thailand - and that also applies to the breakfast.