希馬萊姆公園度假村(Taman Simalem Resort)

+ The location is superb. The scenery is fantastic. Staff are friendly and courteous. - The room is dated and shower cubicle is mouldy. Noisy, no climate control. Trip price is more expensive

We were very impressed with the personal touch services rendered by the staff. They went the extra mile to make us feel very welcome and comfortable during our stay at the resort. There are many in-house activities for guests to participate. There is no moment of boredom. We had a magnificent view of Lake Toba and watched the sunrise at the balconies of our rooms. Highly recommend this resort for families and corporate that serve all needs.

The staff of TS resort are very friendly and service-oriented The facilities and rooms are great! Food is great too. I will definitely recommend my friends to visit TS resort. We have a wonderful and pleasant stay in TS resort. Thank you!

Great place to hang out with family, very serene and peaceful with lots of activities for family friendly to explore. Elderly might find it a little challenging to go around but with committed family members to help, and helpful staffs, it is still possible. Our favorite is jungle trekking. Mr. Kaban and his subordinate (young man) were very inspiring. They inspire us to love nature and their passion is truly commendable. The trek is suitable for family. Yoga by Ms. Louisa is also very enjoyable, she made the kids felt comfortable. The air is really fresh and we are happy, overall.

Best experience and very nice view of the Hotel. Comfortable bed, complete amenities. Lots of activities in the hotel keeping us busy from morning until the afternoon. Free karaoke till 11 PM, you should try that one. I would say this trip is very worth it.

2-night stay for 5 adults in 3 rooms Upside: (1) Views - Resort's location on a ridge overlooking Lake Toba means that more expensive room categories and public areas have unobstructed views (weather permitting) of the gorgeous lake. Worth it to pay up for lakeview rooms, but be aware that other guests can access the gardens outside the rooms on the lower floors, so curtains have to be closed for privacy. Also worth it to drive out 15 minutes (but still within resort grounds) to One Tree Hill for the views. (2) Staff - Shout out to Fitria, who was our point of contact for our reservation, and who arranged transport to/from the resort and for a day of sightseeing. She was proactive, reliable and pleasant to deal with, whether via email, WhatsApp or in person. (3) Amenities/Facilities - Despite the remote location, there was ample hot water and good water pressure in the showers. Wi-fi was decent in terms of speed and stability, both in rooms and in public areas. Note that rooms don't have fans, air-cons or heating given the cool climate year-round. Downside: (1) Unfinished - Despite the fact that the resort has been operating for several years, the upper floors of the main block are still under construction. Bizarre! This also means that there is no interior access to the restaurant and reception. Golf cart/truck/van shuttles are offered up and down the short, but steep, distance between the rooms and the reception/restaurant. This was particularly appreciated whenever it rained. However, we weren't disrupted by any renovation noise. (2) Remote location - Resort has extensive grounds, so it's a 20-30 minute drive out to places of interest (e.g. Sipiso-piso waterfall) or to town (e.g. Tongging) to eat in a restaurant. So, like us, you'll probably eat breakfast and dinner at the resort. Confirm if your rate includes breakfast and dinner. Breakfast was buffet-style, while dinner was buffet one night and steamboat/hotpot the other. None of the meals were particularly outstanding, but they did the job.

We had a great experience staying at Tongging Rooms for 3 days 2 nights with our old age parents. We especially appreciate the professional arrangement by Citra and Fitria who always make sure we are safe and enjoy the trip in Medan and Lake Toba. Also, Kaban is a great jungle guide who share his passion for nature and we take away some jungle survival knowledge throughout the journey.