It’s a great hotel with excellent service. For the first time, we truly felt at home. The place is very clean, with incredibly nice staff and a professional, passionate chef. They are so communicative and helpful.
They even surprised my friends with a birthday cake for their birthday, decorating the setup with flowers, rose petals, and candles. It was so kind and thoughtful of them! We were deeply touched, and I was completely speechless. Thank you!
Had two nights stay in the hotel at the beginning and the end of our holiday. The hotel was really nice, the rooms were large, with a fabulous rain shower plus toiletries and the beds very comfortable. Fort Kochi is a grey place to explore and the various aires were easily accessible from the hotel. Thoroughly enjoyed our stay at the hotel.
I stayed with family at this hotel for 3 days it was very good experience, the hotel was clean and rooms big and services very good also have space for walk in hotel like park and many activities, like boating,🧘♀️, etc
Hotel is more suited for business travellers as nearby corporates offices suggests. As a solo leisure traveller the hotel was not for me, in terms of sightseeing etc with everything futher away. Breakfast and dinner selection was somewhat limited but nice food. Prakash the waiter served with care and efficiency. At the Spa on one of the nights there was no one there at the reception to take queries as the one and only therapist was engaged with an appointment! So what does one do wait for hours to be atteneded to? As a sign suggested i left a message for a call back for an appointment, but got none.
NNevrilFantastic experience. Fabulous food, friendly staff. Rooms and property was exceptional. Would definitely recommend this hotel. Great location which provides easy access to all attractions.
訪訪客用戶Situated around fort kochi, this property is designed very tastefully. Mr. Kiran went out of his way to make it a comfortable stay for us. He guided very well us on our itinerary plans. Book the property without any doubt.
訪訪客用戶The property was rustic with beautiful rooms and breathtaking views. Located right next to the sea, it provided a beautiful experience. However the property was not maintained well and the service was not up to the price of the property. The breakfast spread was limited and disappointing.
TTraveling TanSapphire Club Metro offers a convenient and comfortable stay, ideally situated in the heart of the city. The location serves as a perfect base for exploring, with some of the area's famed tourist attractions, such as the Chinese nets and Jew Town, being just a 30-minute ride away. Despite the central location, the rides to these destinations are surprisingly inexpensive, adding to the convenience of the stay.
Room 201, while directly facing a wall, surprisingly retains a bright and inviting atmosphere. Sapphire Club Metro was a good choice for my travels because I was seeking a blend of city life convenience with easy access to cultural and historical sites.
訪訪客Visited on 31 Dec, Mr. Ravi is helpful and guided the plans to visit in fort kochi. Best location to stay in fort kochi. Rooms are comfortable but services were not good, no hot water, basic items are provided like water bottle, mugs, dustbin etc by asking specifically and it seems due to vacation season.