諾克斯維爾鄰近Market Place Shopping Center的飯店

This is a wonderful property!! Great and inviting lobby, wonderful breakfast, and water available in lobby area. Gabbie was extremely helpful and welcoming and Lavette was helpful at breakfast. Highly recommend this property-especially for Vol fans!

髒,暗,舊,壞的固定裝置,不乾淨的房間,不友好的工作人員,粗重的早餐很多臨時類型的人在附近徘徊,A/C老舊過時,聲音大而發黴,浴室顯示水損壞的修復不善

Fantastic service and amenities! The breakfast and evening snacks were delicious.

On first glance the room and hotel looked clean. When getting ready to get in bed the sheets were pulled back to show several places of staining. See pictures. I went to tell the front desk. They said I could not change rooms, but they would send a staff member up to change the sheets. A person came up 15 minutes later. As she striped off the clearly non disbutable sheets I noticed that the mattress did not have a mattress pad cover. Any stains would be soaked up in the mattress. While putting on the new sheets the top sheet that should have been clean was soiled as well. she quickly said, ”I'll get another clean sheet. That is weird it must be the dryer.” Regardless of the what the stains were, anyone with proper eye sight could have seen the stains and stained/dirty sheets do not go not a bed. No offer of refund or remorse was given. The shower also did not drain properly. Basically you stood in backed up water. On top of that the facility had signs stating No Smoking, but the worker behind the food/beverage restaurant was vaping. I felt like I was staying a Super 8. I could not leave because it was late, everywhere else was booked, and I had to be up by 5:00 a.m. The Marriott company was not concerned with this report. They offered 10,000 points in their rewards system to stay at Marriott in the future. A room is 41, 500 points a night.

我們以前住過這裏。我們的第一次訪問不是最大的,但位置很方便,所以我們再次嘗試。整體房間裝飾和自助餐都有改造改進,所以自從我們上次入住以來,外觀有了很大的改善。自助餐區很小。我感謝工作人員保持桌子的清理和自助餐的整潔。她正在工作,友好,並檢查我們是否需要任何東西。自助餐的位置基本在接待區,來回步行交通,如果不幸在步行交通旁邊弄到一張桌子,要從前門處理一張草稿,食物票價是標準的。我是無質的,所以選擇有限。房間看起來還可以,但冰箱裏面不乾淨,牀邊桌子上還有某人飲料的幹環印,淋浴間有一個洗髮水分配器基本上是空的。這些小事讓我質疑房間打掃得有多好,房間熱了一會,牀罩夏天比冬天住更合適,沒有多餘的毯子或毛巾。我們通常在檢查過程中沒有問題,直到他們不在時,你才意識到工作人員是多麼友好。前台接待員幾乎陰沉,絕對不友好。我們沒有受到歡迎,不被承認爲獎勵會員,幾乎沒有得到承認。她沒有告訴我們房間號碼,早餐時間,也沒有指示我們到電梯的位置,這是典型的接待協議。退房接待員正好相反,即非常友好。我會建議住在這裏嗎?我想我可以說它“足夠乾淨”,但不符合智選假日酒店的標準。

This hotel was a very beautiful hotel with nicely furnished rooms and nice amenities. The hotel has a complimentary breakfast and evening reception. The hotel is near restaurants, shops and entertainment. All hotel staff were professional and courteous. The only issue I experienced was parking, I did valet parking on the first night but a front desk employee told me that free parking was available on the street after 6:00pm and before 8:00 am. She neglected to tell me on special event weekends cars must be moved by 5:00 am. She was not informed and apologized for the error but my car was towed at 5:20 am. Hotel valet parking is the best option in most cases.

服務不錯,入住愉快,真的很享受。如果他們能在房間提供一些水就更好了嘿嘿嘿

對於想要捕捉諾克斯維爾城市風采的旅客來說，諾克斯維爾市中心Residence Inn 飯店是一個理想的選擇。附近很多景點，包括Escape Game Knoxville、First Presbyterian Church Knoxville和Howard H. Baker, Jr. United States Courthouse都離飯店不遠。飯店提供的健身室對於那些想要健身的旅客來說是一個好去處。飯店的會議廳和商務中心提供優質服務，是眾多商旅客選擇入住這裡的原因。飯店設有24小時櫃檯諮詢服務，為下榻至此的您提供最貼心的行程安排。

Just a very nice property located just off the highway. Clean and well lit parking lot and the hotel looks brand new. Staff was very nice and friendly. If we come through Knoxville again we’re staying here.

This hotel is unsafe and staff is rude. My check in said 2 but front desk sign behind clerk said three?? You pay for a nasty place and can’t check in till 3, REALLY!! Room had no smoke detector, door lock busted off, bolt didn’t work, stains on pillowcases and two chairs to sit in, burn hole in blankets, bathroom door didn’t close.