諾克斯維爾坎伯蘭之家希爾頓啟繽精選飯店(Cumberland House Knoxville Tapestry Collection by Hilton)

The hotel was lovely the rooms clean and comfortable. The service in restaurant very slow . They do a nice little perk in giving a very small sample of their signature drink at 845 in the evening to celebrate the town. What I HATED was that there was no free coffee in the lobby. I waited 20 minutes at the bar for a cup that was very small and super expensive.

I pride myself on researching reviews, etc. This one slipped up on me. Our room had a terrible smell in it, there was no cold water in the shower which meant you were almost scalded trying to shower, the mirrors were dirty, the coffee maker leaked water from the bottom, one bed looked appealing while the other one looked laid on prior to our arrival. It was terribly warm in the room when we arrived which enhanced the horrible, lingering smell. I'm sorry, I think it is horrible to pay for parking when you spend $150+ a night for a hotel room.

Hotel was very well decorated, comfortable, and very close everything needed. The only downside was the front desk attendant who checked us in made us very uncomfortable. She stared me up and down and did not greet me. Then continued to stare in a not so pleasant demeanor while she checked me in. The other staff however was very pleasant and helpful.

We waited more than 10 min at the front desk before an employee came to check us in. He was unprofessional. Certainly not what one would expect from a hotel that charges over $200 per night. Our room was very nice, clean, and spacious. Parking costs $20 per night, but the garage was full. We had to wait another 10 min at the front desk for the attendant to come back to explain the alternative parking location, which is a VERY dark lot next to the hotel. We ended up finding our own parking spot along the street that was well lit and turned in our pass and got a refund. Doesn’t seem right to have to pay for parking that appeared unsafe!

Wry nice hotel and pleasant staff. The rooms were a bit loud. You could hear your neighbors toilets flushing. This could be a problem if you had the wrong neighbors. It would be nice to offer water and coffee in the lobby. On a positive note, GREAT location for the Labor Day wing festival.

Arrived late in the evening walked in the room shoes were sticking to the tile noticed floor was filthy shoe prints dirty Q tip . Took photos brought to Managements attention he was very accommodating

The location was great! The room was super comfortable, clean and quite. The bar and restaurant in the hotel were very nice. Staff was professional and friendly. Also next door to the World's Fair grounds. Would definitely recommend Cumberland House!

It was an amazing stay. And Knoxville seems like a cool town.

The room was great. The staff was great, and the check-in process was easy. The only drawback is valet Parking is pretty much your only option. It’s not cheap.