赫爾赫爾海事博物館附近住宿

I’ve stayed at Hideout a lot over the past few years as work frequently brings me to Hull. My stays have always been great, with consistent cleanliness and convenience each trip. The folks who run Hideout are super friendly and helpful and I would 100% recommend this property to anyone visiting Hull - which you should as it’s a great city!

All the staff give you a very warm welcome there isn't anything the staff consider to much trouble.All guest receive special treatment this doesn't occur in large chain even hotel with a higher star rating .Each room is equipped with a fridge and provide a bottle of water for each guest daily this wouldn't happen in 3 stars independent or large chain hotel .The rooms are comfortable and well appointed.angie the owner makes sure the rooms are exceptionally clean theres also her attention to detail the tastefully furnish ed rooms are down to her.Emma is lovely accomodating efficient receptionist along with the down to earth & helpful Nikki Then there's Charlotte part of the owners family such a helpful girl.The waitresses in the breakfast room are warm cheery particular Jackie &Caitlin.my sister has stayed here for a few weeks now the staff and the family that own it have looked after her like there own family she was ill and rush to hospital Emma Jackie one of the owners family Gary a lovely man all dashed to her aid wheñ she fainted emma & Jackie picked her up.Emma made sure i had a room close by when she was released from hospital reorganising the allocated rooms. The hotel location is perfect if you want a beautiful hotel in a Victorian garden square short walking distance to the city centre.If you arrive by train to hull a minibus is available to and from the hotel unless your preference taxi minibus for a cheaper option.my sister and I will return later this year our favourite hotel in England.poorly written late at night hope I've covered everything🙂

1月17日（星期五）在我們女兒的畢業典禮上停留。可愛的住宿和優越的地理位置。我們退房后的第二天早上，我們發現她的車在停放在酒店停車場的某個晚上被闖入。 工作人員再無其他幫助，我們要特別感謝James和Mark。他們在等候警察的時候為我們提供了免費的茶/咖啡，然後用真空吸塵器清除了所有碎玻璃。他們然後 密封好並貼上窗戶，使我們能夠開車回家。他們甚至還給我們提供了額外的垃圾袋和膠帶，以確保我們有2小時的車程所需的備用零件。 再次非常感謝

非常靠近赫爾火車站和市中心。裝潢過時但實用。浴缸又大又舒服而且很快就滿了。工作人員很友好，樂於助人，讓住宿變得輕鬆。工作人員和位置對我來說是亮點。

第一次去赫爾和亨伯塞德。酒店非常中心,我們從那裏走到哪裏。我們大部分時間都在晚上在碼頭呆了,但離赫爾只有15分鐘的路程,赫爾是很容易走動。房間和浴室舒適寬敞。包括早餐,是美味的自助餐,有煮熟的選擇。在附加的多層建築中,停車很容易,因爲酒店在離開停車場的後勤方面工作很好,每天7英鎊是城市中心可以接受的。只要開車進入多層故事,工作人員就可以通過將它添加到賬單中,並允許您離開障礙物來完成其餘的工作。接待處的所有工作人員都非常友好和樂於助人。真的是一個不錯的住宿地點。

Hotel is amazing including the rooms, check in, staff, recognition of Hilton honours and breakfast. Unfortunately this stay was negative as we were on floor 3 below the Lexington which had a DJ/ disco until 1am. The issue was resolved and we will be making further bookings. We rang reception at 10:30 to ask when the disco/ DJ in the Lexington would end. We were told 11:45 and we said there was a constant thudding as we were on floor 3 but it would be manageable for an hour as we could still get to sleep at a reasonable time. The receptionist told us she had been up once to talk to the DJ about turning the volume down. The receptionist said she would be going up again and that these issues happen. The room was shaking and rattling due to the thudding. We rang down again at 11:55 to be told that the information we previously got was incorrect and that the DJ would be on until 1am. The person on reception asked who gave us the information but we didn’t have a name, we just knew that at 10:30 when we rang down, we got told 11:45. We asked for a room on a lower floor and we were told that this could not be authorised by the member of staff on the phone, it had to be authorised by the manager. If we had been told the correct information at 10:30 when we called reception, we would have requested a move then to a lower floor and saved the hours of not being able to sleep and the stress due to this. We received another call at 12:16 from reception saying they were going to go up and ask the music to be turned down. We did acknowledge that there are limits to what the staff can do and that it is not their fault. Our two previous stays at this hotel were amazing and even now, we can’t fault the room, check in service, acknowledgment of Hilton honours or breakfast. All of these areas are perfect and could not be improved upon. Staff are friendly and attentive and they are a credit to the hotel. But to pay for a hotel room and have noise stopping you from sleeping until 1am isn’t good enough. We spoke to manager, Andy, about our experience and he was really good and we came to a resolution that we are happy with. Due to how this was resolved, we will be making future bookings at this hotel as we travel to Hull regularly and we don’t want one negative stay to outweigh the positive ones.

在赫爾出差時住了一晚。工作人員非常友好,入住/退房過程非常容易。房間相對現代,但有點。浴室可能可以翻新。熱水龍頭似乎壞了,用的時候吐出一些可怕的彩色液體。不得不關上窗戶睡覺,因爲外面很吵,即使是在半夜我想我在溫暖的天氣裏沒有應付!當我躺在牀上的時候,門上的火逃生燈非常明亮,在我的眼線上很明亮,因爲我通常喜歡黑暗(有點不那麼明亮的東西會更受歡迎)。40英鎊一晚的住宿當然不是物有所值,我不想建議任何人不要預訂。一旦我睡着了,我確實睡得很好。然而,下次可能會嘗試其他地方。

我們需要爲100-200周圍的人召集短時間通知緊急會議,並設法與赫爾村酒店安排了這個。酒店地理位置優越,爲我們與會者提供充足的免費停車場,酒店工作人員無法更包容和樂於助人。我親自組織了這次會議,我在酒店的聯繫人是凌 - 沒有什麼太麻煩了,她總是回答她的直接電話,迅速回復我所有的電子郵件,幫助安排我們需要的所有設備,總是有禮貌,友好和專業。我們到達時一切都爲我們設置了,正如我們所要求的那樣。我不能誠實地給予這家酒店足夠的讚揚,我們一定會再次使用他們來參加這個領域的任何未來商務會議。

接待處友好而禮貌的工作人員見面。房間很乾淨,房間的景色很好。淋浴很糟糕!盧克在最熱的溫度下溫暖,當你以任何其他方式轉動溫度時,會凍結。我們從客房服務的qr代碼中訂購了食物,因爲我女兒感覺不太好,但等了一個多小時,它從未來過。我試圖按鈴大約20分鐘,但沒有人接電話。我去了前台,和那位非常抱歉的女士交談,並解釋說應用程序永遠不會奏效,如果是這樣的話,也許酒店應該從房間刪除代碼,取而代之的是傳統的客房服務菜單!接待處的女士盡了一切努力糾正這個問題,似乎習慣了這種情況。不幸的是,因爲我不得不等待這麼長時間的客房服務(只是想做點心),我錯過了使用設施,所以不能真正評論,但他們看起來不錯。早餐很棒,我必須說,煮得很好,有很多選擇,爲自己服務,我喜歡。