阿爾塔蒙特苑飯店(Altamont Court Hotel)

The accommodation was not as depicted. First there is no couch in the room and we did not get a room with a balcony as requested. I went there a day before we checked in and spoke with a lady at the front desk on Thursday the 23rd, since the rest of my family was coming in on the 24th. She assured me that we will be on the same floor, the rooms we requested was available. On check in, none of this occurred and she never relayed our request. The room was barebone, the receptionist told us the photos shown on the websites needs to be taken down. Towels were skimpy, one has to beg for extra towels for a party of four. Fridge was unplugged and empty ! Initially on arrival, I small bottle of water given to each person on arrival and that was it ! For the stay ! One has to beg to get water. We ended up buying at the supermarket. The security was good. Exterior gardens need to be maintained. The linens have seen better days. The tiled floor was dirty in the room. We carried bedroom booties and they were so dirty from the floor that we had to discarded them before we left. Some cafeteria employees are nice, others are grumpy and slow. This would be nice place, if only they could upgrade the furniture and maintained the exterior. It takes for ever for the hot water to appear ! Location is the best-selling point for this small hotel. Security is 👍 great.

Upon arrival there was not hot water, following morning went to breakfast, main menu was finished, offered off menu, I was horrified, spoke with manager, asked to go in room to check hot water, within our stay there was no hot water.

Breakfast was wonderful, rooms were ok. However, towels and rags were not enough.

I like the private parking, the friendly staff and the choice of breakfast. What I did not like, there was no one to show you your room and how things work. Probably because I arrived late and there were fewer staff members.

Property is very outdated, old. It is clean, but the age shows. If you plan to work from the hotel room, take under consideration the internet is useless. I tried attending a meeting online and after 10 mins I had to cancel.

So far I love everything I kept my wedding there I was there with my family and now come back for my anniversary I will come again even management acknowledge us

El hotel esta un poco viejo, pero es comodo. Quiza recomiendo que esten mas pendientes de la limpieza. En terminos generales aceptable.