We were so excited to stay in an actual castle and this is the first place we booked based on pictures. The castle itself is very beautiful, just like the pictures, but the interior and decor are all very gimmicky. If you’ve been to those medieval knight show and dinners, that’s how it felt. We got a courtyard room and at first glance, it looked really cool with the stone wall and tub in the middle of the room. But, a closer look reveals everything is not of good quality. The tub is plastic, the king bed is 2 smaller beds pieces together, the floors creak, the toiletries are bottles attached to the wall. It’s definitely medieval themed, but not the quality 4 star hotel we were expecting. It’s more motel grade. I’d choose a different castle next time.
The customer service wasn’t that you’d expect from a 4 star hotel either. More like 2-3 star.
翻譯