謝爾哈伯度假及會議中心飯店(Shellharbour Resort and Conference Centre)

The best thing about this place was the attentive staff. We had a few very small room issues (non-working lights) but the staff sorted them out straight away and nothing was too much trouble for them.

Was okay for what we needed at short notice, not quite ‘resort’ worthy. Having dispensers for shampoo and soap etc was a great idea, but need to ensure they are filled appropriately before guests arrive.

The shower and toilet needs a Reno. The bed was not comfy and moved from the bed head. Pillows and bed sheets Need renewing. The carpet smelly and old.

Fine

Clean property and very friendly staff. Terrible sleep as walls are paper thin and every conversation is heard. Suggest you request a room upstairs might help?

Road noise was a significant contributor to my disatisfaction with chosing this stay - price compared to other hotels

Very good value for money, is an older motel, but very clean, comfortable bed and helpful staff.

Tired,old fashioned and on need of some serious TLC.

Make sure you search the name of this resort on Google Map ... becoz the GPS will guide you to the wrong place if you search by it's address. The Front Desk is not very helpful when I called her for direction after I was lost. It's restaurant is closed for renovation & this resort is sitting on nowhere near anything within walking distance. Again the Front Desk is not very helpful making recommendation re where to eat. It's swimming pool is located between the highway & the resort ... which is an odd place to be becoz it is not quiet neither private. Quite discouraging. The room is good sized & clean nonetheless "not new". Got more TV channels than the usual which is nice. They always left the window towards the highway opened. So if you're bother by the noise, go check your windows & close them. If you prefer fresh air than A/C you can keep the bathroom's window open instead. Works well for me. There's no extra blanket in the room. So if you're feeling cold, the only thing that could save you is the A/C. Whether I would stay here again next time I'm in town ? ... may be. After all it is NOT the best nor the worst place I've been to at similar price range in the neighborhood.