黑瓦德格拉斯米爾飯店

The stuff were friendly and polite, and explained all the details when we arrived. The room was tidy and had a massive TV. The place is about 20 mins from Bath and probably 10-15 from Bristol (I didnt go that way). It is about 1km walk (Downhill) to the train station, and is on the main road so 2 mins to bus stops for around the area. There is a Hungry Horse pub within 2 minutes walk. All in all the place was nice place to stay and the breakfast (included) was very tasty. Just of note, this place is right next to the A36 which is a very busy road, and our room was looking onto this road, even with the windows shut the traffic noise was loud, so if I stayed here again I would request a room at the rear if possible

Very convenient for where we needed to go. Easily ask accessible room up one flight of stairs. Good sized room and bathroom. Decor was all a bit tired. Needs a proper refurbishment not just a paint job over old wallpaper and paintwork. Mould around the bath sealant was poor for a ‘deluxe room’. Breakfast was good, once we’d got the waitress’s attention. Coffee was very weak. Over all ‘ok’

Very disappointing stay Hotel was unmanned when we arrived so had to self check in. No staff on site. Room very basic and the most creaky bed I’ve ever stayed in. Bathroom was large but again very basic, toilet brush had faeces and toilet paper on. Dirt and other guests rubbish in room

Breakfast could be improved!! Room was adequate but dated. Car park cannot fit in the number of guests catered for. Breakfast was disappointing. Very small cereal bowls like a childs size!. Cooked breakfast consisted of one rasher of bacon, one sausage, one hash brown, half a tomato, a mushroom small quantity of egg and one piece of toast with a pat of butter. It was well cooked for what your got. Coffee or tea brought to table (other drinks could be purchased for £2.80 each). Fruit juice freely available and nice.. No offer of top up or any toast and marmalade.Next morning had poached eggs on toast very very small egg! Poor value for money for what we paid having had much better breakfasts at other establishments on our trip.

Lovely stay The room was clean and tidy, the staff very friendly and helpful. It would be helpful if plates were left in the function room along with the cutlery so you can eat in your room if needed.