Pros; The place location is amazing, the room size perfect.
Cons; they don’t clean good they just make the bed and leave everything else trash or floor dirty, staff customer service is zero no manners.
I put a sign on the door to clean the room at 9:30 when we came back around 1pm the room bed was cleaned but nothing else bathroom floor dirty, around 5pm we were walking to our room and watching another lady entering the room we walked behind her to see what she was doing she actually just walking in the room doing nothing when I asked her she got surprised and said oh I’m sorry I don’t speak English and pretended she is changing trash while was zero trash in the room as was cleaned earlier anyway, *** we lost box of cigarettes I got as a gift for my husband ***** I asked the staff he said let me check as sometimes they save it somewhere - weird but sure then nope no answer, today morning before we checked out asked again another lady was at the front said let me check sometimes they feel it’s saver to put it in lost and found???? Really? I asked WHAT? She ignored me she said just give me your address and we will ship it later, while we waited for our Uber at 5am she asked us - hopefully you are waiting for your Uber not just sitting her - im little shocked again WHAT?
The place really nice, the location amazing but really sad what we experienced. Customer service is zero. If you go there don’t bring any value items and don’t ask for room cleaning service.
翻譯