We arrived at 7.20pm to check-in and was told the restaurant closed at 8pm. My wife had just walked 26 miles for charity in appauling weather and we were told we could not eat after 8pm. We rushed to get showered so we could eat. On our last night we walked into the bar at 10.45pm to get a drink to be told the barbwas shut and we could not get a drink. Whilst i know the last 18 months has been awful for the hospitality industry there clearly has not been a change in the value of having customers and customer service.
翻譯