多佛爾市區戴斯飯店(Days Inn by Wyndham Dover Downtown)

This is no way that this hotel is a Days Inn chain hotel. This is crazy. Worst than a Third World Hotel. Broken doors, dirty sheets, dirty towels, No one at concierge when checking out. Only 3 customers in the entire hotel on a Saturday night .

Dirty room that smells dirty. Dirty cleaning rags left in room. Carpets stained and dirty. Room located in dark, unlighted area!!

Room was not anything like the picture's online. Burn holes on bed spread and was supposed to be a non smoking room. Door had trouble latching. Heater was not very warm and the filters had not been cleaned for a long time. Tv wouldn't come on and there was not a phone in room to call office.

Most of the outlets did not work, it look forever for the shower to get hot, tried to contact the front desk and no one answered, and the TV remote volume didn’t work and the channel would change whenever you walked lasted the TV

Went to check in and sign on counter said be back in 15 min. Man had already been waiting 10 min. 20 minutes later she came and no apology or nothing (by now there was 3 more people waiting). The room was clean, but it was a non-smoking room and there was a cigarette burn hole in sheet and burn stains on the tub plus a big burn spot in floor. Went to check out and again 15 min back sign and no one to be seen

This was a Thanksgiving night, 11/23/23 check-in. When I got to my room there was no heat. Outside temp was mid 40's with overnight lows to be in low 30s I checked yo make sure the unit was plugged in. Returned to the office and was told twice the heat will not come on. Finally she changed me to another room. Before moving my possessions, I made sure there was heat in the room. Them I moved everything to the 2nd room. After getting settled I turned on the TV.. All that came on was a "No Signal" box that moved around the screen. I found that cable adapter cord behind the TV base on the TV table, unplugged. Plugged it and waited about 15 minutes for Direct TV to reinstall itself. Then a channel came on, Telemundo, the Spanish TV network. However the remote ONLY worked to turn TV on/off, Mute sound. NOTHING else worked. By this time it was nearly 10PM and, by coincidence, Telemundo was carrying the Thursday night NFL game, so I turned off the audio, got the audio on my iPhone and watched the game for awhile. Totally unsatisfactory, although the room and everything in it was clean and neat, although the bathroom, especially the toilet needs upgrading. The website indicates "full breakfast". Obviously a misstated "perk". anything but a full breakfast. Fortunately there was an excellent diner nearby for breakfast.

I would not recommend staying here, staff not professional, rooms dirty, drug ******* hanging out in the lot,

Unfortunately, the property did not have working utilities in the room. When asked if we could get an alternative room, there was no cooperation. Can see how the process to get a refund would seem not worth the time and worry of finding another room; there are probably more people that have been taken advantage of. We left immediately and could not stay.