新奧爾良運河廣場威斯汀飯店(The Westin New Orleans)

Enjoyed our stay! The burger in the observatory lounge was exceptionally yummy!

Westin mistakenly checked us out in their computer Two hours after we checked in, and checked in two women into our room. They came back to registration to report that we had already checked into the room. Attendants were polite but had no idea what happened. An hour later we got new keys and got back into our room. Bummer!

I expected more from The Westin. Great valet service upon arrival.And prompt bell hop when it was time to check out and get luggage taken down. Arrived late and tired and check in lobby is on the 11th floor! So after checking in back downstairs to grab valet to take luggage up. The room was nice, but some peeled damage on the wall above the baseboard. Also some damage in the restroom. I did not care for the waterfall shower head or that the bathroom had no vent fan. And the water was too hot and moving the faucet to cold turned it off. Room service ends at 11ish along with the restaurant, and the menu is not a lot to choose from, which matches the restaurant selection. I do love the app and being able to get service and questions answered even checking out via the app. Everyone was very helpful and nice excluding a male manager who seemed irritated when I asked a question about the observatory deck. The bed was comfortable however the bedding used on the bed not so much. Our room was next to the elevators which we heard moving all night long. Valet is $55 a day for an SUV The coffee was awful. No complimentary breakfast which I knew ahead of time and I was ok with paying for “grab n go” at the bar, and it was muffins and orange juice! That’s it! I think I’ve been more satisfied and cheaper hotels.

Hotel need more good service at dining. No manner at the table except the waitress. She was very friendly but the rest need improved Food was terrible. I won’t recommend to eat at the hotel. Thank you

Nos dieron la habitación más lejos de todo el pasillo, es la segunda vez que nos pasa reservando por hotels, creo que no vuelvo a reservar por esta página

The rooms were more like a glorified motel 6. I expected better because of their reputation. I called down for room service 20 minutes before it closed, I just wanted a soda. My scan to access room service didn't work so I had been just calling the front desk...no problem! Until one night I called and the front desk told me they were closed after telling me that it was open. Apparently, sending a message was too taxing or it was not a part of her job duties. I call it lazy, but whatever. Also housekeeping was almost non-existent. I won't be staying at Westin again...they want too much for so little. I did enjoy the view of the river.

Dejligt hotel centralt placeret mellem alle aktiviter i byen, samt konferrence centret