格蘭德飯店(The Grand Hotel)

I must say Derrick was so welcoming, had a parking space saved (on Derby weekend), checked us in while we were parking, and helped to schlepp all our stuff from the car to our room. Oh, and told us our reserved room was not up to snuff, so he upgraded us! Gave us recommendations for the food we were looking for, and in general, could not have been nicer. Accommodations were absolutely lovely, (I slept like the proverbial rock) and check out was seamless. I would love to go back.

Wonderful accommodations! The people were so kind and welcoming. Very organized with checking in and checking out procedures. The room was beautiful and clean.The bed very comfortable. You will love it here! Do not hesitate to book a room!

There was no hotel staff onsite which was not communicated until check in. The room was 83 degrees and we could not regulate the heat properly. Again, no on-site staff, Door to balcony did not lock, not ok. Business across the street has live music every weekend until 10p. Not notified at anytime. Unacceptable.

We've been coming to KPT for over 30 years. We've stayed at nearly every hotel in the port. This hotel is well appointed, clean,comfortable bed and has a fantastic location, walking distance to everything.

My Mom and I took a girls trip to Kennebunk and found the Grand Hotel to be the perfect spot to rest our heads. I really enjoyed the art gallery, room with a view, superb location, and top notch customer service. I should note that there isn’t full time staff at the hotel, which they are very transparent about. The staff is available 24/7 over text/phone and are at a local sister facility. This was actually quite enjoyable, made me feel that I was at my home as opposed to a hotel. The complementary breakfast was great, and there are bicycles we used to ride down to the beach. We LOVED KPT and would most certainly return to the Grand!

The location is great. The room was pretty nice. We never saw anyone at the lobby for check in or out. The restaurant downstairs smelled like old fish…… Clean but tiny room.

Our bedroom was tiny. Pictures showed larger accommodations. Other larger rooms available at same price but we were given small room. Won’t stay here next time we come back Front desk person was not friendly The hallway on our level had an ice refrigerator that appeared to be there temporarily but was in use. Bad

Excellent location. Quiet room. The digital key did not automatically download when the room was ready. It would have been nice to have access to the room earlier to freshen up after a long drive, but not the end of the world.

Have stayed here several times … always a good experience. Some suggestions: need better lighting in the bathroom!!! Touch-up peeling wallpaper in bathroom. Small fridge in room would be great. While I greatly miss the 1st floor suite, will look forward to eating at the restaurant during our next visit.