My first impression on entering the reception was that the lady checking me in was miserable and snappy, it is only when she noticed my response to this did her demeanour change. I did note this has been mentioned on previous r I was booked into a DELUXE room! There was nothing deluxe about this, on entering the first thing I noticed was the bed had no valance and straight away I noticed stains on the bed base. The full room was unclean and thick dust along the skirtings, especially under the TV turn table, there were drink spillages down the wall and the carpet was un-hoovered and badly stained. The bathroom was unclean and I did find odd the toilet roll holder being on the opposite wall which cant be reached when sat on the toilet! The shower was so unclean I did not want to get in it. The balcony is badly fitted and had a hole in the left corner and rubble. I convinced myself it had simply not been cleaned between guests and requested another room which I got (209) unfortunately this was no better and even had stains on the base sheet and the bottom of the shower base had holes and was in need of repair. No expresso machine as advertised for deluxe rooms. For £120+ I would expect to see a much better standard given I can pay that for a Premiere Inn and get Breakfast & evening meal for that. The only thing I did like was that it had double doors opening onto the balcony where I sat watching the planes coming in. Due to how unclean both the rooms were sadly I did not trust to order the food as my thoughts were if the bedrooms were so unclean what state was the kitchen, so I ordered takeaway. The dining room reminded me of a working mans club The lady getting me the second room was suitably apologetic. The lady getting my drink who checked me in made me feel uncomfortable when I asked to see what wines they had which meant she had to remove the cupboard door. If there was a wine list this would have been avoidable however given I was buying a bottle I would not have expected to be made to feel I was asking too much of her. 1 Needless to say I will not be returning nor recommending to anyone
76 評價