Residence Inn Kansas City Country Club Plaza

We really enjoyed our stay at the Residence Inn near the Plaza in Kansas City. It was a great location as we were able to walk to many destinations near the hotel such as the Nelson-Atkins Museum of Art and the shops and restaurants in the Plaza. The staff was terrific. We enjoyed the people staffing the front desk. The breakfast crew and housekeeping staff were very responsive. Whenever I would thank them, they would thank me for choosing to stay at their hotel. Even after we checked out, the people at the front desk helped us out with a problem. Your staff there is a very valuable asset--I could not have been more pleased with how we were treated and assisted. Residence Inn by Marriott near the Plaza has now become our home away from home when we are in Kansas City.

Con una buena ubicacion, el hotel se encuentra a dos cuadras de Country Plaza, en donde hay muchas tiendas y restaurants . El hotel es comodo auqnue el lobby pequeño. El desayuno sencillo pero bueno.

Everything was really good. The staff was wonderful. The water pressure in the rooms was atrocious. Certainly there is a little bit of wear and tear on the building but other than the water pressure overall it was a great place to stay with a great location.

This hotel is where dreams go to die. As soon as you walk in the room you get an overwhelming sense of sadness and desperation. The staff were good, but thats where the positives end. Doors difficult to open because "the building is old and shifting" . Great! Cleaning staff only work during the week because "they all have senority". What? When they do work you only get one chance. If your do not disturb flag is out when they come by THEY DON'T COME BACK! The elvator doesnt level with the floors so they have signs everywhere warning you. Roaches in the bathroom and gang members outside the window. Our in room phone (circa 1985) just suddenly turned on the speaker in the middle of the night.and gave a dial tone, then a busy signal. No way to unhook the phone, likely for fear of antique collectors stealing them. The only reason you would stay here is if your *********s required you to be in the Plaza. NOT RECOMMENDED.

The staff were great and made the “extra” effort at least three different times. The breakfast was good—better than the average. And it was just a block from the center of the Country, Club Plaza, so we did not need to drive around much for dinner and entertainment.

We didn’t stay. We walked in, carried our luggage all the way up the steep stairs, smelled the room when we opened and left 15 mins later. It was gross. We lost out on $500 because we couldn’t stay there. It was disgusting. And then they charged me $15 a day for parking, even though we weren’t there.

There was only one elevator for the whole hotel. We were on the 6th floor and the elevator took over 10 minutes to get to us one time. Not convenient for a larger hotel to only have one elevator. Otherwise very pleasant experience

Location was fantastic, great having an apartment and the free breakfast was a plus. Front of house staff were helpful. Negatives: the aircon was very loud but necessary and the bath/toilet/shower combo room a little tight. Good idea having the bathroom vanity outside

Over all stay was great. Parking was more of a problem. We have a cargo carrier on top and garages were not tall enough and we had to park in lot behind hotel, which is really small and needs a lot of work.