This hotel is right in the middle of everything. Easy walking to restaurants along the beach or shopping in the area. They now have air conditioning in the units. After reading negative reviews we are happy to say there is now a/c, we found a nice beach area to set up chairs and play in the water. Sure there are lots of chickens and roosters but they add to the charm of the area. They did not keep us up since we had a little portable fan to help with noise. Very quiet in the evenings. Down side the pool was cold so we didn’t go in it.
Location is great and the property is extremely clean and quiet. Our room was very outdated ( early 80's for furniture, carpet, bathroom) but clean and everything worked. It was spacious but bare minimum in kitchen for supplies, the coffee pot is super tiny. My only complaint is you can't extend your stay for late check out or additional day, that really impacts people on hikes and etc. We had to pack our stuff out (530am) and couldn't do late check out to come back to pack and shower. The young desk clerks stated policy for late check out was call morning of after 9am. That's ridiculous because most tourist are traveling across island exploring early. We asked at 815pm night before and staff couldn't give us late check out for next day, that's a deal breaker for us coming back to this property and was absolutely not willing to check or call management, for this reason I would avoid property if you have early tours or adventures. No one wants to pack out 5am without opportunity for late check out.
We spent 4 nights at the Aston Islander. When I made the reservation, I asked for an oceanfront room. I was so pleased with room 226, right on the ocean with a balcony. I had pictured being farther away from the beach. The room was big with a sofa, small table and 2 chairs, a big comfortable bed, and a ”kitchenette” with fridge, sink, and microwave. They had trash cans and recycling cans at the bottom of the stairs. When we checked in, we were advised that the room would not be cleaned (beds made, etc.), and if we needed more towels we just needed to ask. When we got into the room there were 2 complete sets of towels enough for the 4 nights. We liked everything about the Hotel. The grounds are beautiful, parking easy, and an easy walk to shops and restaurants.
UPDATE 6:30 a.m. 6/21/2024: After calling again, someone was finally sent to our room to spray the kitchen around 11:00 a.m. You would think that would help, BUT, last night, as my daughter was getting a bowl from the cabinet, she was greeted by another cockroach. This time, it was BIG! I opened the other side of the cabinet to be startled by 2 more big ones running around! After spending hours trying to kill them and cleaning roach droppings, I called the front desk and was told again that no one could come until morning since she did not have access to the spray. I mentioned that the person who came in the morning said that he has sticky traps, but that management doesn't like to use them. I told him that we already know that the roaches exist and wanted them. When the maintenance person arrived I showed him the video and even he was shocked by the size. His exact words, ”Oh wow, ma'am. That is big!” I asked if other units are having the same issue and he claimed that we were the only ones. While he was there, he found a few more dead ones under the sink. He placed several traps down and now we are waiting for someone to come spray. Meanwhile, right before I submitted this review, I went to check and two of our roach friends are stuck on the trap still alive and moving. I haven't even checked the others. This is completely unacceptable and there is no offer or option to switch rooms. Instead, I have to spend hours of my vacation trying to kill roaches and sanitize everything. Thankfully we decided not to cook or use the kitchen, but any snacks we have that are open have been shoved into the refrigerator. I mean, has anyone had to refrigerate a bag of Doritos before? The 2 stars originally given is now 1. 6:15 a.m. 6/20/2024: We are currently here at Kauai Beach Villas and the rooms though spacious, could use a little updating. The grounds are nice and the option to use the pool at the Outrigger is great because it makes it feel more like you're staying at a resort. The reason for 2 stars is due to the cleanliness of the room. When we checked in, the kitchen counter still had leftover pieces of rice on it and there were crumbs on the kitchen table. Utensils had leftover food stuck to it, so my advice is to stick everything into the dishwasher before using them. Knives are rusted and the linens were stained. The couch was filthy, stained and it felt gross to sit on it. Additionally, we ate out the first two nights, so we hadn't really spent any time in the kitchen because we're not cooking, but decided to order food for takeout last night and found a COCKROACH run across the kitchen floor! I decided to check all the cabinets and found two more under the sink and a dead fly next to some dishes. I immediately called the front desk because the last thing I wanted was to bring one them home with me. The person who answered the phone was not surprised. She mentioned that the rooms are sprayed once a month, but that she would send someone in the mo
DDanny SFun place in Poipu to stay. I have been to the Sheraton several times as Starwood Lifetime Titanium - but my sister is an owner at the Marriott, so we got to go there with her. I enjoyed the property a lot. It was a more peaceful experience. The landscaping was beautiful - there was a hammock I enjoyed just going and laying in to watch the clouds go by. The beach is great, and it's near the Poipu outer reef, so we also got a little swell. I brought my board with me from Florida and got a few good waves.
ZZacharyThe location was my only complaint, it was a 10 minute walk to anything else. Other than that the hotel has a great restaurant and bar, the pool was always heated and the room was really clean.
The hotel itself was up to date also and well kept. Before coming we stayed at a 5 star hotel on Maui and were a little disappointed by the state of the hotel. When we came to the Sheraton it was a great surprise to see in how great of a shape the hotel was.
訪訪客用戶В целом неплохо , но не за 177 000 (1777$ ) за 4 ночи , и в номерах все таки грязно, убираться со второго напоминания .
Завтра вкусный , но умоляю добавьте яйца или сосиски и рыбу . Одни углеводы
訪訪客I hate to give a poor review, but I want to make people enough information to decide for themselves. Pros: The location was great (about a 5 minute drive from the airport and a 5-10 minute walk to a number of restaurants and an ABC store). The 2 bedroom condo was spacious and had 2 full baths and 2 lanais. The stencils on the walls were charming. Cons: If you are a neat freak you might want to look elsewhere. The tile floors were not very clean. I tried to wipe down the floors in the main living area, but we still ended up cleaning our feet off before putting our shoes on to leave. The bathrooms were reasonable as to cleanliness. Another thing to consider is that our unit didn't have central air. There were 3 window units (1 in each bedroom and another in the living area). They operate on a timer and they are loud so it makes it a little hard to fall asleep.
DDirectorofCinemaRetHonestly, I had high expectations for this location. I did get an email after I booked this hotel that there would be inconveniences from certain construction work. When I arrived the property is beautifully manicured. Staff were friendly and cordial. At my room I walked in and no bed. Wasn't the same picture as what was on the web site. Just a couch but thought there was a next room. Nope. Turned out it was a ”Murphy bed” Never slept in one, wasn't shown how to get it out of the wall. but I figured it out. Danger, It is heavy and for someone a bit more disabled, if it did fall on me, there would be no one around to help. First you have to remove all the couch pillows (all of them). then you have to re-arrange the two coffee tables to the side of the room. You pull down on the small knobs and hold the bed with your shoulders while you lower it. You will have to reach up with your arm to bring the iron rod over the end of the bed. This rod is the brace footing for the front of the bed. You must do this before it is lowered to the floor. After that, you can untangle the mattress. The pillows are in the closet so you have to fetch them. I was worried it would be another futon experience, you know hard uncomfortable. For me, because I am disabled, It would of been nice to have assistance. The phone in the room was difficult to figure out and did not work properly. When I finally got a line to the valet the intercom sounding voice was hard to comprehend. I couldn't call using my phone because there was no cellular service from my room. Overall, the hotel is dated. A once magnificent hotel when built is aged, carpet aged, furniture aged. I hope the upgrade includes a total hotel refresh and just not the pool area. I would recommend they put in the description of the rooms it is a murphy bed. To me personally, this was not acceptable and I worried about my own safety while manually moving a large wooden wall panel down that was heavy. I wouldn't book this room if I had known. I don't know how many rooms at this hotel had murphy beds, but please mention this in your room descriptions. I would rather see a regular bed frame in my own opinion and my own wellbeing because I am disabled. Secondly, when swimming my room key got lost. I noticed it when I was deep into the hotel at my room. There are no service phones anywhere on my floor (3rd) to call for help. Remember, no cellular service. I had to re-walk to the other side of the property to the reception desk to ask for replacement key. They wouldn't give me a replacement unless I had a physical ID.Everything was in my room. I walked back to the other side of the property back to my room.Security met me at my room to open my door so I can go in and get my DL. Is there an alternative way to get replacement keys like face recognition on your phone, implement remote key from your app (hilton does) or a better method? Not recommended for people with disabilities if there is a murphy bed. Beautiful proper