吉瓦海灘度假村-全包的評論

住宿方回覆: Dear Guest,Thank you for sharing your feedback.We regret to hear that your stay did not meet your expectations. Please kindly note that the features and layout of our rooms including the Family Room you upgraded to are clearly presented on our official website and booking platforms, with up-to-date photos and descriptions available for all guests to review prior to booking.We’re glad to know you appreciated our public areas and the variety of our food offerings, even if the cuisine may not have perfectly matched your personal taste preferences. Our kitchen team constantly works hard to accommodate a wide range of international guests.Regarding the condition of the room, we sincerely wish you had reached out to our Guest Relations team during your stay. We would have been more than happy to assist you or find an alternative solution to ensure your comfort.We appreciate your comments as they help us improve, and we hope to have the opportunity to provide you with a better experience in the future.Kind regards,Gökhan SarıGeneral Manager

住宿方回覆: Dear Guest,Thank you very much for your kind feedback!It was truly our pleasure to welcome you and your family to Jiva Beach Resort. We’re so happy to hear that you enjoyed the all-inclusive concept and had a relaxing time together with your loved ones.We’re also glad our front desk team made you feel recognized and welcomed from the very beginning — that’s exactly the experience we aim to create for each guest.It would be a great joy to welcome you back again in the future!Warmest regards,Gokhan SarıGeneral Manager

住宿方回覆: Dear Guest,Thank you very much for your kind review. We are delighted to hear that you had an enjoyable stay at our hotel and were satisfied with our services. It would be our pleasure to welcome you again!Best regards,Gökhan SarıGeneral Manager

住宿方回覆: Dear Guest,Thank you for sharing your feedback with us.We’re happy to hear that you enjoyed your stay overall, especially during the off-season. As our hotel is close to the sea, a bit of humidity can sometimes be felt, but we do our best to keep all areas comfortable.We’ve noted your comments about the wine selection and food taste. Your suggestions are important to us, and we’ll use them to improve.We hope to welcome you back again soon for an even better experience.Best regards,Gokhan SarıGeneral Manager

住宿方回覆: Dear Shkei,Thank you very much for your kind words and lovely feedback. It would be a true pleasure to welcome you back again soon.Warm regards,Gökhan SarıGeneral Manager

住宿方回覆: Dear Guest,Thank you very much for your kind review. We are delighted to hear that you had an enjoyable stay at our hotel and were satisfied with our services. It would be our pleasure to welcome you again!Best regards,Gökhan SarıGeneral Manager

住宿方回覆: Dear guest,We're thrilled to hear that you had such a positive experience at Jiva. It's fantastic that you found the hotel to be conveniently located near the beach and enjoyed the all-inclusive amenities. Our staff takes great pride in providing excellent service, and we're delighted that they made your stay even more enjoyable. Thank you for your kind words, and we hope to have the pleasure of welcoming you back again soon.Kind regards;Gökhan SarıGeneral Manager.

住宿方回覆: Dear Guest Bacii,We sincerely thank you for your 10-star review about our resort. It is a great pleasure for us to have you and your family among us. We wish you a wonderful and joyful summer season and look forward to welcoming you again in the near future.Sincerely,Gökhan SarıGeneral Manager

住宿方回覆: Dear guest,Thank you for taking the time to share your experience with us. We're delighted to hear you enjoyed your stay with us. We look forward to welcoming you back here.Kind regards;Gökhan SarıGeneral Manager.

住宿方回覆: Dear guest,Thank you for sharing your wonderful experience with us. We're thrilled to hear you enjoyed your stay here and we look forward to welcoming you back here soon.Kind regards;Gökhan SarıGeneral Manager.

住宿方回覆: Değerli Misafirimiz,Otelimiz ve ekibimizle ilgili paylaştığınız bu nazik ve içten yorumunuz için en içten teşekkürlerimizi sunarız. Uzun yıllar turizm sektöründe hizmet vermiş biri olarak sizden böyle güzel bir geri bildirim almak bizler için gerçekten çok kıymetli.Başta Burak Bey, Elif Hanım, Sema Hanım, Doğan Bey ve F&B Müdür Yardımcımız Önder Bey olmak üzere, tüm güvenlik, resepsiyon ve diğer ekip arkadaşlarımızın nezaketi ve hizmet anlayışından memnun kalmış olmanız bizleri çok mutlu etti.Temizlikten hizmet kalitesine kadar pek çok noktada sizlere beklentinizin ötesinde bir deneyim yaşatabilmişsek ne mutlu bize.Jiva Ailesi olarak sizleri tekrar aramızda görmekten büyük mutluluk duyarız.Sevgi ve saygılarımızla,Gokhan SarıGeneral Manager

住宿方回覆: Sayın Süleyman Bey,Öncelikle değerli yorumlarınızı bizimle paylaşmaya vakit ayırdığınız için teşekkür ederiz. Otelimizin beklentilerinizi karşıladığını duyduğumuza çok memnun olduk. Yiyecek çeşitliliğimizinden memnun kalmanız bizi ayrıca sevindirdi. Uluslararası bir otel olduğumuzu ve tüm misafirlerimize aynı değeri verdiğimizi belirtmek isteriz. Sizi memnuniyetle otelimizde yeniden ağırlamak isteriz.Saygılarımla.Gökhan SarıGenel Müdür.