住宿方回覆: Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you had such a fantastic experience with us at Anantara Kalutara Resort.It’s heartening to know that you found the entire property—from the main building to the rooms—luxurious and impressive. Your kind recognition of our team, including Nayoush, Sudiyou, Viraj, and many others across various departments, means a lot to us. We will be sure to pass along your compliments to them—they’ll be thrilled to hear it!We also sincerely appreciate your thoughtful suggestion regarding the pool area and smoking preferences. Guest feedback like yours helps us continuously improve the experience we provide, and we will certainly take this into consideration moving forward.We hope to have the pleasure of welcoming you back for another memorable and relaxing stay.Warmest regards,Lashan Liaynage
訪客用戶
花園景尊貴房
入住於 2025 年 4 月
夫妻/情侶出遊
11 則評論
8.0/10
很好
發布於 2025 年 5 月 21 日
Thanks uneska, the receptionist for assist us throughout the stay . The pool villa was good.
翻譯
住宿方回覆: Thank you for your kind words and for taking the time to share your feedback. We’re delighted to hear that you enjoyed your stay in the pool villa and that Uneska was able to assist you throughout your visit.Your appreciation has been shared with her and the team — it truly means a lot to us.We look forward to welcoming you back to Anantara Kalutara Resort for another memorable experience.Warm regards,Lashan LiyanageFront Office ManagerAnantara Kalutara Resort
住宿方回覆: Dear Guest UserThank you so much for taking the time out to write about your amazing experience in our Resort in Srilanka. We are extremely grateful to hear that you had a wonderful stay from the welcome to the goodbye and that you found our team members in the resort as well as our services and amenities were just wonderful. We are proud to offer a Suite, Luxury pool, comfortable beds ,Our beautiful landscape & variety of restaurants and lounges that satisfy all the needs of our guests along their stay. It is wonderful to hear how much you enjoyed your stay in our five-star luxury resort, and, to hear how wonderful our team members were and how they helped to ensure you had a memorable stay. We look forward to having you stay with us again soon in Anantara Kalutara in Srilanka!Kind Regards,Reshan KaluthanthriExecutive Assistant Manager
住宿方回覆: Dear hideshanyanGreetings from Anantara Kalutara Resort! I am glad that you enjoyed our thoughtful hospitality by our top-notch team and that you were especially pleased with Nadeeshani. All we want is for our guests to leave with nothing but joyful memories of their stay. I am sure that Nadeeshani will be thrilled to know that he made your stay exceptional.All of us are looking forward to welcoming you back soon.Kind Regards,Reshan KaluthanthriExecutive Assistant Manager
住宿方回覆: Greetings From Anantara Kalutara ResortThank you so much for sharing your kind words with other travellers on this platform. I am delighted that you enjoyed your stay here at Anantara Kalutara and that our five-star resort impressed you with its wonderful ocean views, fine facilities, and first-class customer service for which we are renowned.It was an honor and a privilege to have you as our guest and we hope that you will come back and stay with us next time your plans bring you to Anantara Kalutara Resort. When you do decide to return, please do not hesitate to book directly with us so that we may personally assist you with your reservation and ensure that you receive our best available rates. Until next time,Lashan Liyanage/Front Office ManagerAnantara Kalutara Resort
住宿方回覆: Thank you for your wonderful review on Anantara Kalutara! We’re delighted to hear that you enjoyed your stay and appreciated our luxurious amenities, stunning views, and family-friendly environment. We look forward to welcoming you back for another memorable stay! Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
住宿方回覆: Dear sue2023dongWe are delighted to hear about your experience at Anantara Kalutara Resort! The team strives to provide our guests with the warmest hospitality and most efficient service, and it makes me happy to hear this was achieved during your stay. Your compliments are not only rewarding, but also encouraging.Please visit us once again. We will be looking forward to having you back.Lashan Liyanage/Front Office ManagerAnantara Kalutara Resort
住宿方回覆: Dear sxd475Thank you for taking the time to complete online review on CTRIP.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Lashan Liyanage/Front Office Manager
Отель превзошёл ожидания — очень высокий уровень сервиса и невероятно внимательный персонал. Мы жили в просторной удобной вилле, где было всё необходимое, включая приятный turn down сервис вечером. Атмосфера полностью располагает к отдыху. Каждый день можно находить новые впечатления: прогулка на лодке, во время которой можно увидеть варанов, обезьян и экзотических птиц, спа процедуры, тур в соседний город Галле, чайная церемония, ужин в домике на дереве, плавающий завтрак на вилле, зиплайн, который понравится детям. Особенно порадовала кухня — традиционные шриланкийские блюда готовят очень вкусно. Огромная благодарность главному менеджеру и нашему батлеру Канишке. Он сопровождал нас на протяжении всего отдыха, помогал с любыми вопросами и даже с поиском лучших локаций для фото. Настоящий профессионал, который делает отдых по-настоящему беззаботным. Рекомендую этот отель всем, кто ищет сочетание уюта, разнообразных активностей, гастрономического удовольствия и настоящего шриланкийского гостеприимства
翻譯
6/22
住宿方回覆: Dear Valued Guest, Thank you so much for taking the time to share an amazing feedback on Anantara Kalutara Resort. We’re absolutely delighted to know that your experience in Sri Lanka was not only unforgettable, but filled with moments of joy, relaxation, and discovery. It’s wonderful to hear that your villa provided the comfort and serenity you were looking for, and that you enjoyed the experiences. look forward to welcoming you back for more memorable moments at Anantara Kalutara! Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
Trail58469618429
入住於 2025 年 8 月
好友出遊
10/10
超棒
發布於 2025 年 9 月 28 日
Wir möchten unseren herzlichsten Dank an das Poolteam – Sampath, Tharindu und Ishan – aussprechen. Ihr Service war einfach außergewöhnlich: stets freundlich, aufmerksam und unglaublich zuvorkommend. Es ist eine wahre Freude, von solch engagierten und professionellen Mitarbeitern betreut zu werden. Ein ebenso großes Lob gilt dem gesamten Team des Anantara Resort Sri Lanka. Von der herzlichen Begrüßung bis zur liebevollen Betreuung während des gesamten Aufenthaltes haben wir uns rundum wohlgefühlt. Jeder einzelne trägt mit seiner Gastfreundschaft und seinem Engagement dazu bei, dass man sich als Gast etwas ganz Besonderes fühlt. Vielen Dank für diesen unvergesslichen Aufenthalt – wir freuen uns schon jetzt auf das nächste Mal!
翻譯
住宿方回覆: Dear Valued Guest, Thank you for sharing your wonderful experience with us at Anantara Kalutara Resort. We’re delighted you enjoyed your stay and look forward to welcoming you back for more memorable moments at Anantara Kalutara! Warm Regards, Christoph Dueker – Cluster General Manager Anantara Kalutara Resort
住宿方回覆: 親愛的客人,感謝您與我們分享您在卡盧特勒安納塔拉度假村的美妙體驗。 我們很高興您在這裡過得愉快,並期待您再次光臨卡盧特勒安納塔拉酒店,享受更多難忘的時光! 謹致問候 Keith Tomkies – 卡盧特勒安納塔拉度假酒店總經理
訪客用戶
入住於 2025 年 9 月
其他
10/10
超棒
發布於 2025 年 10 月 27 日
Das Hotel ist fantastisch. Die Liebe zum Detail ist in der ganzen Anlage sichtbar. Die Mitarbeiter sind so freundlich und zuvorkommend, man kann es nicht beschreiben. Das Essen, egal in welchem Restaurant man war, war fantastisch. Es wurden uns sogar Speisen, die nicht auf der Karte stehen, zubereitet um uns das traditionelle Essen von Sri Lanka näher zu bringen. Einfach eine tolle Erfahrung und eine besondere Dienstleistung. Es blieben keine Wünsche offen. Besonders in Erinnerung bleiben uns Eranga, Tharindu, Sasindu, Marijula, Kalpani, Shamilan, Malith, Rasindu, Sanka und Seemon. Wir wären gerne länger geblieben, da man hier einfach so zur Ruhe kommt. Ich kann das Hotel zu 100% empfehlen.