We stayed in February for a week. We’re not vacation club owners and we paid for our stay directly with Marriott. We’ve stayed (and reviewed) before so I’ll keep the review brief as most of the content of my previous reviews still applies. Check in was quick and friendly. We were given an overview of the resort and allocated a 2 bedroom suite on the 3rd floor. We only had a view of the carpark but that’s all we’d paid for. It was above the main entrance to the hotel and occasionally got a bit noisy. The rooms appear to have had a minor refresh since we last stayed which makes the rooms look a bit more modern but overall the suites were great anyway with a full kitchen, living area and two bedrooms with the standard amazing westin king size beds and large en suite bathrooms, one of which has a washer/dryer and can be accessed via the living room and bedroom. We used the gym a few times. It’s large and well equipped.. The pool area was fairly busy and finding loungers can be a problem. There is an issue with people reserving loungers all day which the hotel does try and manage but I can see that it’s a difficult balance and more the fault of guests than the hotel. There are usually loungers further back by the two smaller pools which we also found offered some shelter when it was windy. If you can get a lounger the pool facilities are great. We ate at the pool bar a few times. Food was decent enough. The cocktails were consistently poor unfortunately, particularly for $18 plus tax each. The mai tai was the first I’ve had in Hawaii that I wouldn’t bother with again. A couple of detractors were the parking which has almost double from a reasonable $15 to $25 per day in just a couple of years and given the near $1000 per night room cost smacks of penny pinching. Equally, the towel card policy is very budget for this kind of property, with warnings of fees if the cards aren’t returned on check out. I really can’t see that enough of these faded *****y yellow towels are going AWOL to justify the hassle. That said, this is a great resort overall and the issues we experienced were minor in the big scheme of things. Sadly, we probably won’t return. Room rates for this hotel are now routinely $1000+ per night plus tax and parking. Maui in general is very expensive but the increases over the last couple of years are excessive and we can no longer justify the additional spend above other beach destinations. I suspect we aren’t the only ones and as much as we love Maui there are similar resort destinations, often all inclusive, available for less than half the price. Not specifically the fault of this hotel, more the industry in general
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