毛伊島海洋俱樂部-摩洛凱、毛伊及拉奈別墅萬豪度假會度假飯店

I guess being a Lifetime Titanium Elite member doesn't mean much. Booked a room with an ocean view, and we got a view of the hot tub (maybe you could call it a partial ocean view). I asked Katelyn (Manger) if she could discount the rate for a non ocean view and she said her hands were tied and couldn't do anything at her level. There were no other rooms available because the timeshare folks are all here now. Which is fine except you should not book rooms like this and lead people to believe they're going to get a full ocean like you see in the pictures of the rooms on the website.

This resort ALWAYS screws up reservations. I called owners service multiple times to verify reservations and spoke to the resort two weeks ago and confirmed and it was still wrong! We have come to this resort more than 10 times and every time is is messed up. This trip I have 3 units reserved. One reservation was made as Ocean Front, but it upon arrival I was told it was not. I am here for 29 days and have to move in the middle of the stay. WHAT? I am Titanium Chairman and started with Marriott in 1983. Also my name on the reservation was wrong. Somehow my name is all one word!?! How does that happen?? Such incompetence on every level. I am DONE WITH MARRIOTT! Will be selling these points as soon as I get home. UGH!

一流的體驗！ 在我們為期 5 週的訪問期間，我們住在較新的拉海納別墅（1 週）、納皮里別墅（2 週）和原版拉奈塔（2 週）。這次延長的住宿使我對度假村有了全面的了解。 代客泊車員、行李員和前台工作人員非常樂於助人，而且很友好，經常會叫出我們的名字。我們受到了客房清潔工、園林管理員、游泳池和食品員工…各級工作人員的熱情“Aloha”和微笑。 許多隊員在悲慘的拉海納山火中失去了家園、車輛和所有財產，但你永遠不會知道。祝福他們繼續保持優秀的精神和服務。 最初的 1980 年代酒店（莫洛凱島、拉奈島、毛伊島塔樓）於 1990 年代末至 2000 年代初被改建為寬敞的新分時度假酒店。它們很快就會進行重大更新，包括更換新木地板、新家具、床、窗簾、重建浴室（將許多浴缸/淋浴間改造成大型步入式淋浴間）、所有新管道和電氣設備。 我們一家人都很喜歡這些原始的塔樓，因為它們有非常寬敞的房間和超大的私人陽台（在較低的樓層，陽台幾乎使室內居住空間增加了一倍）。 由於每個「房間」都曾經是飯店房間，所以每個房間都配備了全套浴室。因此，一間兩臥室的房子（最多可容納 8 人）有 3 間全套衛浴； 1 間臥室，附 2 間全套衛浴。主臥室配有一張可轉換成單人床的超大椅子，或者可以為那些不想與他人共用大號沙發床的客人提供免費的「折疊床」（沿牆放置，用於白天存放物品）。 泳池附近提供免費商用洗衣機、烘乾機和蒸氣機。為了補充公寓的小廚房空間，整個度假村都使用不銹鋼烤架或帶有爐灶、烤箱、準備空間、商用水槽的現代化共用廚房。 熱帶度假村中心擁有一個佔地 3.5 英畝的超級泳池，讓我們一家人盡情玩樂，這裡有滑梯、石窟、瀑布、沙底海盜船灣、熱水浴缸、免費活動（包括每個工作日的爆米花或刨冰、免費的匹克球/網球場和設備、果嶺、日出海灘瑜伽等）、草裙舞表演、現場音樂家和歌手。 您可以在池畔享用美味的食物（早餐、午餐和晚餐）以及 Marketplace To-Go 的戶外有蓋座位。飯店內設有星巴克、Longhi 餐廳和泳池酒吧。 免費泳池毛巾和泳池食品/酒吧服務。 毛伊島現在比以往任何時候都更需要遊客的支持！ 我們受到了當地人的歡迎和感謝，包括店主、餐廳服務員、雜貨店店員、度假村工作人員。 請不要猶豫，趕緊來訪。最初的山火衝擊期間發出的「不要來」的訊息在幾週內就被推翻了。不幸的是，『請來』的懇求並沒有被很多人聽到。除了深受人們喜愛的歷史小鎮拉海納以外，這場野火並未對美麗的西毛伊島造成任何實際影響。請協助企業繼續營業，為居民提供就業機會，恢復健康的經濟。 我們期待著重返馬

It's Maui and Ka'anapli what more can you ask for! The hotel is in a great location, the pool is awesome with the drinks flowing and the sun out you can enjoy your time and soak up the sun. The beach out front not so great for swimming, the reef is pretty sharp, but you can catch a surf if the conditions are right. Walk north past Whalers for some snorkeling or jump on a catamaran for an adventure to some great spots. We stay here at least once a year for a week and worth every penny. You like golf? Two courses right there, want more of a challenge - get a ride up to Kapalua....Plantation Course....Whalers Village has it all, and an ono food truck near the ABC store...trust me cuz...the coconut shrimp and mac salad ...the resort is a solid choice, and show some love to the bartenders and servers! Aloha

First off I want to say how great the staff is here, my review of the staff is five stars. This is a review of the management and lack of policies of this property. If you are not traveling with children I would avoid this property. The pool area was closed yesterday because a child pooped in it. Gross, but ok, I thought, I'll roll with it and have a nice soak in the hot tub. NOPE. All hot tubs were FILLED with small children, including BABIES IN DIAPERS! Gross, and not sure that is good for babies. Ok, I thought, I will go have a nice nap upstairs in the room. NOPE. Children screaming at the top of their lungs in the lobby. The whole pool area of both pools are littered with trash, children's floatys and toys. It's just gross. I won't come back here and opt for a nicer less kid centric place, or trade out for a Marriott with an adult pool option. And yes, I love kids, I raised a couple of my own but I never assumed everyone around them wanted to hear them screaming or let them leave their toys and litter around shared spaces.

我們是瓦胡島 Ko'Olina 度假村的業主，但每年都會用一周的業主身份來換取這個度假村的一周住宿，因為我們喜歡這裡就像喜歡我們的家鄉度假村一樣。 它位於卡納帕利海灘，地理位置無與倫比，配備沙灘椅和小屋，並且可輕鬆前往捕鯨村 (Whaler's Village) 所有一流的商店和餐廳。 我們剛離開一天，對拉海納和納皮里塔的優秀員工以及房間和公共區域的清潔程度讚不絕口。 我從未住過翻新的酒店套房，因此無法對此發表評論，儘管我見過模型，如果你不打算在那裡做飯的話，這些套房還不錯。 我的妻子不喜歡每晚都出去吃飯（7 天住宿期間吃幾次就足夠了），她更喜歡自己做飯。 但我強烈推薦這個度假村，因為它是一個很棒的住宿地點。