波斯特青年旅館

The issues that arose include: 1. **Lack of Availability**: I inquired in advance about purchasing the "Behetzdaa" benefit and was instructed to follow certain guidelines. Subsequently, there was no response from your side, even though I tried to contact immediately. 2. **Disregard for Sabbath Observance**: I explicitly requested not to be contacted on the Sabbath, yet I received calls from you throughout the day, which disrespected my values as an observant individual. 3. **Unprofessional Reception Service**: Upon our arrival at the hotel, we had to wait a long time at the reception to receive the room. 4. **Faulty Air Conditioning – Significant Distress**: The room was unbearable. The air conditioner only operated on heating mode, and despite our complaint, we were told it could not be fixed until the next day. We were forced to sleep on an extremely hot night, sweating and suffering, with no temporary solution or minimal consideration from your side. This is a severe impact on the quality of stay and guest comfort! 5. **Broken Curtain**: Light entered the room early in the morning because the curtain did not cover the window properly and was not securely attached, making it difficult to rest adequately. 6. **Check-Out Discrepancy with Published Information**: At 10:30 AM, we were awakened by loud knocking, claiming that check-out time was 10:00 AM, even though it was clearly stated that departure time was until 11:00 AM.

A very clean hostel with a nice central area for eating or visiting. The patio offers fantastic views. It is quiet and secure, if not a little hard to find off the street. No worries though - other hostelers pointed us to the right door! The location is very good and restaurants are nearby. You can get a meal or groceries late at night and just around the corner. The beds were comfortable in the private room we had, and the towels were fresh. If you need a ride to the airport, make sure the staff secures it and confirms it for you in the daytime and when it is not a holiday. We couldn't take the train due to the holiday closure, and even though we had made a reservation, the confirmation was not secure, and we almost missed our flight due to a no-show. That being said, the kind lady at the front desk worked feverishly toward an alternate ride for us. We couldn't have asked for more dedication and effort. She took responsibility, and we are grateful to her for helping us make our flight. Definitely a good place to stay - better than some "four star" hotels we stayed in!