希爾頓歡朋飯店-詹姆斯敦(Hampton Inn & Suites Jamestown)

I loved the room I booked! King room had such a beautiful shower and the overall feel of the room was perfect!

I liked that you could walk over to Walmart and the Mall and restaurants were close but.

Only reason we stayed here was for the hot tub. No one told us it was out of service until we were in our suits at the entrance of the pool are to find renovations in progress. There were obviously intoxicated people loitering at the front door smoking and pacing. Breakfast was a joke. Coffee was either empty or cold.

It would have been nice to have been informed that the pool and hot tub were not working that was why we picked this place

We have a daughter who is in a wheelchair. We had an accessible room which was very nice. The entry to the room was wide, and there was plenty of space between the beds and the other furniture. The bathroom had plenty of grab bars, however I don't understand why the toilet is always placed so close to the wall. sometimes you need access to both sides of the toilet. The biggest problem was the beds. They were very comfortable except they were so high I could hardly climb in. I have to lift my daughter up onto the bed, and the higher the bed is, the more difficult this becomes. Also, I don't see how a single individual could ever get from a wheelchair or even a walker by themselves. Please put lower beds in accessible rooms!

I arrived after check-in time and was told my room would not be ready for another hour. I have a small child and informed the staff of this. I was able to get into a room, but still waited about 15 minutes to get in. The pool was not scheduled to open until 9 am. When we tried to get in, the staff informed me it wasn't opening on time due to testing. There was no notification or sign up to inform me of this and no one told us when the pool eventually opened. This was not a great experience for a family with a toddler and the staff was unfriendly.

The Hampton Inn & Suites was a relaxing respite from our travels across North Dakota. Room was clean and our two little Dachshunds were welcomed and enjoyed their time as well. Our son had fun in the pool.

Hotel was great. Construction in the area made access to it challenging and there are not signs to guide you to the hotel anywhere in the construction area.

Made this reservation WEEKS AGO, and was told upon arrival that they didn’t have any king beds left.” But when I told the clerk that I made this reservation weeks ago, I was told the same thing.