紐波特萬豪 Spa 飯店(Newport Marriott Hotel & Spa)

We were disappointed in our stay. When we booked, we specifically selected "water view" and the room was advertised as having 2 "queen" beds. Although perhaps both were technically true, we certainly felt ripped off. The view we had was actually into the atrium where you could technically see the water through a window all the way across the atrium - a couple hundred feet away. The beds may have been bigger than full but were at least 6" less than a typical 60" wide queen. Since we paid extra for the view we didn't feel it was worth the price. The room out of that context was nice, but it had no complementary bottled water or coffee and at checkout we were told that was due to Covid somehow which made no sense to us. The walls were also pretty thin and it felt like someone was flushing the toiled right next to me while I was in bed. Overall it was clean and the staff was friendly but it was not what we expected for $700/night.

Good location and good service.

Overall it was a nice hotel with friendly staff. Dining options were a little limited. Coffee bar did not open until 7:00. A few homeless people seem to have easy access to the property and not be addressed by staff members. When we tried to do early check in, the registration person forgot about us. But I would stay here again.

Room was noisy. Food left in fridge from previous occupants. Tv did not work. Main restaurant closed and bar understaffed and unable to provide food in timely manner. $30 credit explained poorly so thought available for length if stay not to be used same day. Lobby swing chairs in terrible shape. Desk staff not too helpful. Great location but Disappointing for a Marriott and high price paid!

This is a poor value. The property is very tired and my most lasting impressions are how outrageous the room rate was for the quality of the property and how surley the folks at the front desk were when I asked for a room change based on my request made when I booked (high floor, not fronting on the atrium).