斯特拉大陸飯店

awesome hotel.awesome room service.awesome food over all the hotel is very very excellent love u (STEELA)

We went with my sister and husband. Great service, lovely food. So friendly staff. Beautiful live music today 14th March. My sister and I sang *****. Thank you to all the staff and the singer they had today. We enjoyed so much. Lovely atmosphere. Such friendly staff.

There is very bad smell in rooms and out side looby .

Can not be classed as a 4 star, 3 at best Pros: good air conditioning throughout Rooms are spacious Good location near Goraya Town, less than 5 mins in car Young *** named Simran on reception has a very high level of empathy and good customer service. Cons: Room was dirty: hand prints on mirror above the bed Electrical wiring taped together in bathroom Bed linen had visible holes in them Towels were threadbare Rust marks on walls Jagged edge on mirror Brown stains on toilet seat, although not human still very unsightly Room temperature can not be set to desired preference, was tooo cold, solution was to bring oil radiator which smelt toxic so unusable. Cold water in shower. Was given several excuses from we r fixing it , it's summer here so u can't expect hot water , to the boiler is broken When complained I was told the room rate which had been reduced upon arrival by a few hundred rupees (£3.00) reflected the faults and I should accept it as it comes. Absolutely ridiculous!

We have stayed at this hotel a few times and won't be staying again. Staff are not interested in anything but your money. Room was grubby with bugs that we had to constantly kill and rats between the room and the floor above. And they ripped us right off with a bag of laundry big time. We'll done stella on losing guests your only interested in functions.

We stayed here for the first time and had lots of family and friends with us and all booked rooms. All were clean, modern, comfortable and very smart. Restaurant and bar great with good range of drinks, food and at good prices. Staff were obliging and polite. See you in October 2024 as this will be our new base for annual holidays in the area.