安縵百閣(Amanbagh)

My husband and I are seasoned travellers, and embarked on an 11-day tour of Rajasthan, culminating in our final night at A***bagh. As avid fans of the A*** brand, with ten previous resorts under our belts, our expectations were naturally high. We had experienced incredible service in India at the Rajmahal palace, The Oberoi, Six Senses Fort Barwa and A*** i khas (shout out to Kishan and his team who were superb and a class act in every way). However, our experience at A***bagh left us feeling disappointed and somewhat disillusioned. Let's begin with the positives: A***bagh's location amidst the picturesque and storied hills is undeniably breathtaking. The tranquility of the surroundings, especially during the morning and dusk, cast a spell of serenity over the entire property. Additionally, the ambiance during dinner was enchanting, creating an idyllic setting to unwind even further after a day of relaxation. Regrettably, our stay was marred by significant shortcomings in service, a cornerstone of the A*** brand's raison d’etre. The staff, unfortunately, lacked the finesse, charm and sadly experience, that we've enjoyed on ***y occasions. Instead of the warm hospitality that we’ve grown accustomed to at A***s, we found the majority of the staff to be distracted and disengaged. The notable exception was the spa ***ager from Bhutan, who stood out for his genuine interest in us and our plans. During our first lunch, two waiting staff members were on their phones. To say the service lacked refinement would be an understatement. The absence of the customary acknowledgment from staff (except for garden staff), a hallmark of A***, and having to wander to get someone’s attention at the dining area or pool was the norm during our stay. Moreover, we barely had any interaction with the GM except briefly during arrival and departure, a stark departure from our previous experiences. He seemed disinterested and it was a similar theme with every guest. I also wasn’t expecting a room cleanup on every occasion we left the room (which is the case at some A***s like A***sara/A***oi!), however, I have come to appreciate and be spoiled by the full room clean on departure day which I’ve experienced at all others excluding A***bagh. While it may be unfair to compare A***bagh directly to A*** i khas, given the disparity in price and scale, we expected a level of service commensurate with similar other A*** properties. Unfortunately, that is hardly the case here. I suspect A***bagh is an addendum to most A*** i khas itineraries, and felt just like that, merely an afterthought post a grandiose and wonderful experience. Why anyone would return here is beyond me. We hope that our feedback will prompt improvements and uphold the esteemed legacy of the A*** brand.

Pros: Lovely property (perfect for Instagram, if that’s your thing). The Chatri dinner is memorable and beautiful. The staff is very friendly. There was good food and very nice service at the restaurant. Rooms are a little dated, but otherwise big and spacious. Cons: There is no A/C in the rooms during “winter”, where the weather gets as high as 80 degrees F during the day. Because of the daytime heat, the rooms don’t cool at night even when the temperature drops. When we were there, opening the window was not an option because of the poor air quality (and, according to the staff, comes with risk of monkeys coming in). If you need to sleep in a cold room, this place is not for you. The staff, while lovely, do not appear as well trained as some of the more established hotel chains in India. It took about 5-6 requests for the AC to be turned on before anyone would admit it’s not an option, which was incredibly frustrating and left us with a really bad taste. We had also flagged needing AC ahead of time to all hotels on the trip - of the 6 stops, this is the only place we had an issue. They also did not tell our travel agent (who was fantastic) that it wasn’t available. We ended up leaving a night early because of this. Less of a bigger deal but worth noting since it’s an A*** - prior to our arrival, we asked to book one of the activities offered in their brochure - a hike to one of the nearby forts. We received confirmation but were told upon arrival that we would be driving, not hiking. That was fine with us, but it was odd to offer something not available. Air quality (obviously not in the hotel’s control) can have a big swing in stay quality. Because this is a place to relax outside (even the restaurant is al fresco), if you get poor air quality during your stay, relaxing outside is not really an option. Again, this probably wasn’t an issue when they built the hotel, but unfortunately is something to consider when traveling to India.

A***bagh is such a special place to experience a less experienced side of Rajasthan. Instead of bustle and desert forts, here is instead a quiet lush garden you have all to yourself. The staff is so happy to share their world with guests and it shows: everyone works together to make a stay like no other resort anywhere in the world. Our stay began with a warm welcome by staff and we were given a wonderful tour by our point person, Hi***shi, who helped us curate our experience for the entire stay. She was fantastic in creating an unforgettable stay. Our room looked our over lush grounds and was an excellent base to explore the local region. The food at A***bagh is fantastic: simply the best food and local options that give guests a fantastic taste of the unique cuisines of Rajasthan. A definite highlight in what is already an amazing destination that is well worth the visit.

C est un lieu merveilleux et magique..A nôtre arrivés, sommes accueillis comme des rois, ici tout est parfait, calme et reposant.. Nôtre villa piscine est merveilleuse.. tous les soirs, il y a un cadeau sur votre coussin, plein d attention au quotidien.. le Spa est excellent ainsi que le yoga et la méditation avec Pratibah, elle est au top!! Le service est lmpecable, merci à l ensemble de l équipe du chef aux serveurs et ***ager Thanks so much : Bhagueshari, Ritesh, Noa, Moar, C***n , docteur... We will come soon ..

Un environnement paisible, un service exceptionnel, des lieux magnifiques. Pour un sejour relaxant avec yoga matinal, Spa et consultation ayurvedique, piscine XXL. D’adorables petits singes et oiseaux complètent le tableau. Cérémonial d’accueil et de départ raffine, des attentions quotidiennes dans les chambres. Salles de bain somptueuses en marbre noir. Beaucoup d’activités de visite ou sportives proposées.

環境之美令人嘆為觀止，群山環繞，鬱鬱蔥蔥的花園環繞，是真正的和平與寧靜的天堂。酒店內的寧靜氛圍非常適合為您的電池充電和放鬆身心。工作人員在任何時候都非常出色、熱情和關懷，我們真的感覺像皇室成員。每個人都幫助我們度過了難忘的時光，對此我們深表感謝。作為常旅客，我們在世界各地都住過很多地方，但 A***bagh 酒店在我們的最愛名單上。我們肯定會向任何尋找寧靜迷人的地方放鬆身心和恢復活力的人推薦這顆隱藏的寶石。感謝所有員工的熱情款待和奉獻精神，讓我們的住宿成為一次難忘的經歷。我們期待很快回來！

這家酒店遠離拉賈斯坦邦的人跡罕至的地方，提供 A*** 聞名的一切。熱情好客、體貼周到的工作人員、優越的地理位置和設計豪華的酒店。我們很幸運有一個泳池別墅，它有一個大型溫水游泳池和一個帶獨立臥室/客廳和大浴室的大小適中的別墅。再一次，所有的員工都很有魅力和細心。美妙的理由是一個很好的水療中心，有男性和女性治療師以及各種各樣的經驗。我們的套餐包括牛塵之旅，非常值得一遊，我們還增加了 Bhangarh 堡的短途旅行，這真是太棒了。露天車輛很有趣，我們的嚮導/司機也很棒。很棒的用餐體驗 - 早餐和晚餐 - 以及在屋頂露台上享用午餐等特殊體驗。可在草坪上騎駱駝，騎馬需付費。雖然有些人可能會覺得這家 A *** 有點過時並且缺乏新風格酒店的清晰邊緣，例如紐約和東京非常符合 A*** 的傳統風格，強調舒適和服務。結果是度假村小到足以讓大多數員工知道和使用您的名字，並知道您的好惡。度假村的規模以及員工和 *** 代理的信心造就了非常量身定制和個性化的體驗。隨著新高速公路從德里開通，它真的不遠了。作為這次旅行的一部分，我們還住在 A*** i Khas - 每家酒店都住了 5 天，非常完美。

這是一個絕對令人驚嘆的財產，非常符合您對 A*** 的期望。我們有一個泳池別墅，它是私人的，寬敞的，設計精美的。公共場所也很漂亮，有幾個游泳池和一個俯瞰整個酒店的可愛餐廳。與我們住過的所有 A*** 一樣，服務使這些酒店與眾不同，他們在 A***bagh 一點也不令人失望。特別打電話給餐廳的 Roshan 和 Santosh - 我們在那裡的每一天他們都照顧我們，真是太棒了！！！！我們進行了古老的**堡壘之旅，這絕對值得花時間 - 參觀和了解歷史的好地方。昨晚，出色的 GM Ritesh 為我們舉辦了私人晚宴——我們身著頭巾和印度傳統服飾，度過了一個最美妙的夜晚，我感激不盡，這真是一次美妙的體驗！ ！我呼籲 A *** 癮君子的是，這處房產並不像其他偏遠地區的 *** 那樣孤立 - 一條繁忙的道路沿著房產的一側延伸，我們的泳池別墅面向這條路，我們白天覺得很煩人，所以最後去了主游泳池，以避免噪音。當我們返回時，我肯定會要求在酒店“安靜”一側的房間 - 我們肯定會喜歡回去，團隊真是太棒了！！！！

我們的住宿非常棒！整個團隊都非常友好，總是照顧我們並讓一切成為可能。當我們到達時，他們告訴我們，我們不應該喜歡住在 5 星級酒店，我們應該有賓至如歸的感覺。老實說，他們真的給了我們這種感覺。食物很棒，儘管菜單真的很大而且種類繁多，從歐陸式到印度菜的所有菜餚都非常出色。我們和 3 個小孩一起旅行，我們的孩子也愛上了這個地方，想盡快回去。我們進行了一些很棒的短途旅行，並真正與當地人建立了聯繫，這是一種獨特的體驗。度假村真的很完美***老了。