「I was charged 2x for the same night. I prepaid on Trip.com, then was charged again at the Kimpton. It turned out it was Kimpton's mistake. Problem is, it took 5 unreturned calls over 2 weeks and 3 hrs of my time. Kimpton wouldn't assist.」
「This place is great!! Prime location very close to Broadway. Elijah was absolutely fantastic! Super friendly as soon as we walked in the door and went above and beyond to make sure our stay was great. Will definitely be coming back!」