美國長住精選套房飯店 - 傑克遜維爾 - 北(Extended Stay America Select Suites - Jacksonville - North)

Odeur insupportable (désinfectant?) à notre arrivée. Un bruit de cognements revenait régulièrement. Pour le reste, c’est bien. Lit un peu petit. Gens bien portant s’abstenir.

I've never had such a bad experience with hotels. We ordered 2 hotel rooms. Came in at 10:30pm, no one was there to greet us. Had to call someone to get us checked in. Whoever we called, was not a happy camper. She was not happy to be there for sure. This place smelled like ****. 1 room had a cockroach, the shades were broken, and the sink was filthy. The other room, we couldnt get the lights on and had to call the lady again. There was a group of people outside behind the hotel with LOUD music and were having their own little party. To me it seemed like the employee was a part of it and thats why she was annoyed at being interrupted by us. We were leaving at 8:00a.m., no one was there to check us out. We ended up just leaving our keys at the desk, just like that. I DO NOT recommend this place.

I did not like the bad smell everywhere inside the building, I really like nothing in this property.

Staff had bad attitudes. Stay here with my daughter and I will ever book this hotel again. High crime area and room dirty, and advertisements is untrue. Went to the front desk to ask for 2 extra washcloths and was told I couldn’t receive this because it’s only 2 of us and it’s only allowed 2 per room!!!! I would not recommend this hotel to no one. Customer service at its worst. They talk and treat customers with disrespect!!

I do my reservation and they send me the confirmation number and all of that. Then when I’m arrive they don’t want give me the room because they don’t have rooms available. I lose my money and they don’t want give me a credit.

Never again Change room 3 times No hot water

Terrible hotel. Bedroom; bed; lights; area around; everything bad. The lady at reception was good in doing her job. That’s it. Conclusion: the worst 110$ (one night) hotel I ever spent.

The property isn’t as new as lit looks in the picture. The room could’ve used a good deep clean. There wasn’t hot water in the shower. The vent fan in the bathroom was very loud. Lousy bed.

My check in was not so great the bed was small and my room had roaches they need to bomb that hotel horrible experience