希爾頓歡朋飯店-東傑克遜維爾I 295貝梅多斯(Hampton Inn Jacksonville-I-295 East/Baymeadows)

Hotel is clean and accessible. They are currently renovating so there was an issue with hot water and water pressure. They had a sign out that if this would be an issue, they would refund you but after a long day of traveling, I was too tired to find another hotel.

Everything was good just had no hot water, did not address it while I was there because I was in and out of doctor’s appointments all day and was too tired to worry about it. Staff was extremely friendly especially the night time front attendant.

The room is an extremely poor condition, the dark out shade was completely broken and did not pull down, and my room is right outside the parking lot so I did not get to sleep for the two nights. I was there as the room was lit up like Christmas. The toilet was leaking and overflowing out of the back tank the entire time I was there, so I had to turn the water valve off. I made the front desk aware of the situation as they told me maintenance will take care of it, and nothing ever happened.

I COLD showered at 530 am. When I checked out, I told front desk "I assume you know there is no hot water." He said no but that it does happen when several guests shower at the same time. I tried using hot water in sink at 615--only cold water. Unfair to allow this to happen. I think there should have been some concession. I will never go back. How do you clean without hot water? Sink area had liquid "stains" that had not been wiped. The nightstand and light were dirty.

Overall stay was comfortable and suitable to my needs. Pros: Services was great, everyone was very friendly and helpful. Location was good, close to restaurants, stores, groceries, etc. Cons: Not being used to Florida water, I could not stomach the sulfur smell - the whole hallway and bathroom reeked of it. The carpet had some questionable stains and the shower water took 10min to heat up and only stayed hot for 1-2 min at a time.

I stayed here for 3 nights for a business trip last week. Check-in was fine. I got a room on the 5th floor all the way at the end of the hallway next to the laundry room which wasn't great. My main issue was the first night there was no hot water so I took a cold shower. I let the manager on duty know in the morning that my hot water wasn't working and finally requested to move rooms he insured me that I would be moved however that did not happen. I spent my second night in the room with no hot water again this time not showering because it was freezing cold. Finally the morning of day 3 they moved me into a different room which had warm water at best. There's only two things I expect from a hotel and that's a clean bed and a hot shower they failed on 50% and offered me nothing for the incredibly uncomfortable stay. I won't be returning to this Hampton Inn

The Hampton Inn by Hilton is in a convenient location, the staff is very cordial, and the facility’s appearance is clean and organized. The only minor problem I encountered was that the door to my assigned room was missing the extra lock, which is common in hotel rooms. I did not complain, but suggest that these be added to give patrons a better sense of safety. The breakfast buffet offered a variety of options, and the seating area is welcoming.

The property was clean. The staff was friendly. Several request were forgotten by staff (complimentary water in the room, request for scheduled room cleanup). Hotel was off a main hwy, so could hear traffic some.

Good customer service and clean rooms. Love the convenience of breakfast, great check out time- def nice not to feel rushed.