傑克遜市區希爾頓花園飯店的評論

我已經預付房費1545.57元人民幣了，可是又扣了房費175，08美金。按金100美金，又扣了4.95美金，説是存車線，我是坐火車來的，跟本沒有開車！ ***************

None of the pillows had pillow cases on them. We asked for them many times and said we would put them on just wanted them. Kept telling us they were washing some. Never got them. Had to call to get towels there were none in the room. Took 2 1/2 hours to get a burger and beer at the restaurant. Won’t stay at this Hilton again

The location was close to our event. Appears clean and the Valet is on point. Great service from them! Inside service was a different story… watching my friends check in compared to the service I received was polar opposites. They recorded information about the hotel and what is close by. While I received barely a word. No hygiene products in the room. Went down stairs to request them and they said they would bring them to my room… never received…

The hotel seems as if it’s on its last leg. No spirits at the bar. (Bartenders were really sweet) and we got locked out of our room SEVERAL times. When we would go out and come back in, our key would not be working. This happened 4 times!!! They kept re keying our room. Then to make matters worse, the last time it happened, I went to. The room and back 3 times. Each time I had to go back down and let her know it didn’t work! Finally, she said she would have to change our room. But ma’am, our stuff is stuck in the old room. Basically they had to get security after an hour to let us in the old room casing us to miss our anniversary dinner reservation. I was so disappointed. No one knew what to do. I was very upset and feel like we were highly inconvenienced to have to change rooms. I feel like I should be refunded! I will not stay here again.

For the name and location, I was expecting better. My wife and two kids traveled with me. I booked a king suite; no linen was available for the couch bed for the kids or extra wash clothes. The room overall was decent.

Room lights didn't work, shower door was missing the handle, bathroom smelled like they poured bleach everywhere, no parking so you're forced to use valet, and they charged me an extra $45 to my card and no explanation why.

Front desk staff was very kind. Facility just wasn't as clean as I would have liked. No liquor license (not stated online), bar is advertised as open.

The hotel was clean and fresh; room was spotless, shower temp was hot like I like, and bed was perfect for a good nights rest

Boa parada para pernoitar no caminho entre New Orleans e Memphis

シャワールームのドアが不良で、修理が必要であった。また、室内のコーヒーメーカーも壊れたままであった。

I asked for a room for four and I paid for it and there was only one king bed, then when I asked to get another room they said they were overbooked when I know they weren’t because I tried booking directly with Hilton app and there were a lot of other rooms available. Then they offered to bring a roll in which wasn’t enough because that was only enough for 3 and I asked for a second roll in and they said it was a fire hazard. There was coffee but no coffee machine. And other things negatives. To say the truth the only thing that would make it better would be a full refund. Feel free to contact me or not

It was a nice and solid hotel, but the valet parking was really expensive when on street parking was free. The breakfast wasn't very good and not included. It seemed like being nickled and dimed when a hotel like this should include amenities. Also, room cleaning was every other day.

The valet parking guys are FANTASTIC..and the front desk personnel were awesome as well. Very friendly, welcoming, super place to check in to. Also the attached bar area has great service as well..they go above and beyond. The rooms are fine..its the staff here tho that make it great.

The shower was terrible I forgot to report it room 821 other than that it was good I love the bed