Upon arriving at the All-Inclusive Emporio Hotel, right on the beach, I had a good first impression. A gate at the entrance was cleared before the bus could go down to the front entrance. This made me feel safe as I was a solo traveller. I was greeted by the staff and directed to the front desk. There were two employees checking in the guests. Although friendly, they could not speak much English which I found strange at a reception desk. It did not take long before I was checked into my room on the 8th floor. My room faced the market rather than beach. This turned out to be a blessing as it was quieter I think than facing the other way. The room was clean and had all the necessary items to stay including comfy beds. However, it was dated and I think some upgrades to the room would be good. Wifi is available in your room and throughout the hotel. This is a smaller hotel in the scheme of things. One large pool with a side pool for kids and a hot tub and a pool bar. The lobby was divided into two, one side had a lobby bar with tables and chairs which were very well worn. A big white wall was used to show movies and/or where there was a large platform for entertainment. The other side of the lobby was updated and had big, comfy chairs. Obviously this side was updated. In the evening, the entertainment was lacking pizazz which was in the lobby. There was a solo singer starting around 9 pm. I stuck close to the hotel in the evening as I was alone and this entertainment didn't keep me inspired. Although good, I was looking for more. The restaurants and main Condimento where most ate their three meals a day, served good food. But I really enjoyed the Italian restaurant Arrecife-so delicious! There is also a BBQ restaurant in front of the beach. The Arrecife and BBQ restaurants need to have reservations on the day you plan to go. The fabulous beach is right there to enjoy. So nice to have great weather every day and enjoy tours offered in the lobby. I enjoyed staying at this hotel. It is a great location and right across the street from the market. If you are looking for a Mexican feel, then this is the place. Brush up on your Spanish :) I have been to Ixtapa many times in the past. This time I saw some good changes: no smoking in most places, no loud music on the beach, security everywhere so I always felt safe. I can't wait to go again.
The beach and the pool were the best part of the hotel and to feel the ocean water, and walking in the early morning and the from Monday seeing the Dolphins and watching the show and enjoying every bit of it, Overall the trip felt super nice to relax. And including people from the events, and people who provides the hotel drinks, food, etc and thanks to Fernando for his hard work and dedication!
Upon arrival, we were greeted like royalty and special visitors. Everyone (staff) was so friendly, respectful and fun. They accommodated our every needs. From groundskeeper to management, including room keeping service, they made our stay very special. Jorge and Alexandra were very helpful with assistance in traveling to the island and Zihuantanejo. I can't wait to return soon again. We were all very happy with our stay and we'll be recommending PRBI to our friends.